Clinic Administrator/Front Desk Receptionist

1 week ago

Airdrie, Alberta, Canada Stonegate Physio & Massage Full time

Job Overview

We are seeking a professional and organized Front Desk Receptionist to join our Wellness practice. The ideal candidate will serve as the first point of contact for patients and visitors, ensuring a welcoming environment while efficiently managing administrative tasks. This role requires excellent communication skills, familiarity with dental and medical office procedures, and proficiency with electronic medical records systems. Prior experience in Physio or medical offices is highly valued to ensure smooth daily operations and exceptional patient service.

Responsibilities

  • Greet patients and visitors warmly, creating a positive first impression
  • Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
  • Verify patient information and update electronic medical records accurately using Jane and other EMR systems
  • Assist with check-in and check-out procedures, including collecting payments and insurance information
  • Schedule appointments efficiently while managing the clinic's calendar
  • Handle administrative tasks such as filing, faxing, scanning, and maintaining patient records
  • Coordinate with other staff to ensure smooth workflow throughout the day
  • Maintain a clean and organized front desk area to promote a professional environment

Skills

  • Experience with Physio office software such as Jane and Practice perfect is preferred
  • Strong knowledge of medical terminology relevant to Physio and medical offices
  • Proven experience as a Physio receptionist or in a similar front desk role within a healthcare setting
  • Familiarity with electronic medical records (EMRs) and office management systems
  • Excellent communication skills, both verbal and written
  • Ability to handle multi-line phone systems efficiently
  • Strong organizational skills with attention to detail
  • Previous office experience demonstrating administrative competence in fast-paced environments

This position offers an opportunity to be an integral part of a dedicated healthcare team, providing exceptional service to patients while utilizing your administrative expertise.

Job Types: Part-time, Casual

Pay: $15.00-$20.00 per hour

Expected hours: 10 – 30 per week

Work Location: In person

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