Office Clerk

Be the friendly face and organized force behind our office success.

At BELFOR, we restore more than buildings—we restore peace of mind.

About BELFOR

BELFOR is a global leader in property restoration, helping families and businesses recover from fire, water, storm, and other disaster-related damage. With over 70 years of experience, we're dedicated to restoring properties and rebuilding lives. Join a team that values excellence, teamwork, and your professional growth in a fast-paced, rewarding industry.

Position Overview

The Office Clerk provides essential administrative and clerical support to ensure smooth daily operations. This entry-level role is vital in maintaining organization, supporting departmental goals, and fostering customer satisfaction. Working closely with the Office Manager, the Office Clerk performs a wide range of tasks, including welcoming visitors, managing communications, handling documentation, and maintaining shared office spaces.

Please note: This is a 6-month contract position.

What You'll Do:

• Welcome and assist visitors, clients, and staff while ensuring sign-in procedures are followed.
• Manage incoming calls, emails, and messages, directing them to the appropriate contacts.
• Perform administrative duties such as data entry, filing, mail distribution, and maintaining organized office records.
• Manage inventory of office supplies, monitor equipment performance, and maintain tidy, well-organized communal areas.
• Coordinate meeting schedules, room bookings, and travel arrangements; assist with event preparation.
• Provide cross-departmental support, including document preparation, reporting, and scheduling.
• Assist with finance-related tasks such as billing, accounts receivable/payable, payroll, and time/attendance tracking.
• Support claim assignment, recruitment processes, and employee relations as required.
• Ensure the confidentiality and privacy of all job records related to BELFOR and its clients.
• Build and maintain strong client relationships through professional, timely, and accurate communication with all stakeholders.
• Support company safety initiatives and comply with BELFOR requirements.
• Any other reasonable duties as assigned.

What You Bring:

• High School Diploma/GED.
• Proficiency with Microsoft Office Suite and Google Suite.
• Solid understanding of customer service principles and best practices.
• Strong organizational skills with the ability to prioritize a varied workload and meet deadlines in a fast-paced environment.
• Ability to work independently or collaboratively as part of a team.
• Exceptional attention to detail and commitment to safeguarding the property and information of others.
• Valid driver's license and ability to operate a motor vehicle in accordance with BELFOR's Auto Policy.

Nice to Have

• Diploma or Bachelor's Degree in Business Administration or a related field.
• 1+ years of experience in office administration, customer service, or the construction/insurance industry.
• Proficiency in Xactimate and/or XactAnalysis.
• Experience coordinating meetings, events, or conferences, including catering and logistics.
• Knowledge of office equipment, bookkeeping, expense management, and handling petty cash.

Working Conditions

• Due to the nature of our business, this position will work normal business hours but may be required to work in the evenings, on-call, or outside normal working hours
• Manual dexterity for keyboarding, repetitive tasks, and prolonged periods of computer use, demanding attention to detail and high levels of accuracy;
• Periodic travel may be required.

Our Commitment to You

• Comprehensive training of BELFOR internal processes, procedures, systems and equipment;
• Other BELFOR-sponsored training courses as required
• Personal Development Support: BELFOR encourages continual growth and supports employees' professional development through educational opportunities, certifications, and skills enhancement, ensuring our team stays current with industry trends and best practices.

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ACCESSIBILITY STATEMENT (AODA IN ONTARIO)

BELFOR (Canada) Inc. is committed to providing a barrier-free work environment in concert with the provincial guidelines for accessibility (Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Ontario Only). As such, BELFOR (Canada) Inc. will make accommodations available to applicants with disabilities upon request during the recruitment process.

HUMAN RIGHTS STATEMENT BELFOR (Canada) Inc. strives to ensure that its employment practices are free from direct and indirect discrimination and is committed to upholding the human rights of those participating in the hiring process. In pursuit of this commitment, BELFOR (Canada) Inc. will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation. This commitment extends to the hiring process and throughout the course of employment.