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Office Clerk
3 weeks ago
Are you a natural leader with a desire to provide exceptional customer service? Indigo Park is currently looking for an office clerk to join our dynamic team. If you are a detail-oriented professional with administrative experience, we would love to speak with you as an office clerk you will play an important role in supporting our operations team.
**What Would You Be Doing?**
- Responding to customers via E-mail, Phone and in person
- Administrative tasks related to Violation Enforcement
- Responsible for the Enforcement Revenue (Banking and Reporting)
- Ensure that the inputting of all manual tickets into the Ticket Manager system is completed in a timely manner
- Process payment - Interac/Moneris POS: (and do month-end report)
Enforcement payment
Parking fees
- Reviewing customer violation appeals
- Preparing and Compiling daily, weekly, monthly reports as required
- Other general office duties as required
**Why Join Indigo?**
- Growth in a dynamic and supportive team
- Employee Referral Bonuses plus joining bonus and much more perks.
- Sites easily accessible by public transit
**What Are We Looking For?**
- Previous customer service experience
- Enthusiastic and professional phone manner
- Exceptional time management skills
- Strong work ethic and positive team attitude
- Excellent communication skills
- Proficient with Microsoft Office (excel, word, outlook)
**What Will Set You Apart?**
- Professional presentation and work ethic
- Results-oriented individual, focused on accuracy, customer relations and employee development
Company Bio
Indigo Park is an industry leader and the most respected brand in parking and individual mobility, providing cutting-edge technology and innovation every step of the way. Our success comes from providing tailor-made, innovative solutions, first class customer service experience, continual evolution, and an advanced vision of parking facilities. Active in 11 countries and with more than 2,000 employees in Canada, we are present in airports, hospitals, hotels, clinics, school boards and more
- The composition of Indigo's workforce reflects a wide variety of ages, profiles and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination, but it does not include any other person under the Human Rights Code. Accommodations are available on request in the relationship to the materials or processes process._
Schedule:
- 8 hour shift
**Experience**:
- Administrative: 1 year (preferred)