Front Desk Receptionist

7 hours ago

Nanaimo BC VR H, Canada Island Clinical Counselling Ltd. Full time $40,000 - $50,000 per year

Job title: Front Desk Receptionist

Organization: Island Clinical Counselling — Downtown Nanaimo

Location: Downtown Nanaimo (will answer phones for five clinic locations)

Type: Monday to Friday 9am to 6pm

Start date: ASAP

About us

Island Clinical Counselling is a client-focused counselling clinic with five locations serving Vancouver Island. Our Downtown Nanaimo front desk receptionist will be the welcoming first point of contact for clients and plays a key role in keeping the clinic running smoothly and respectfully in a mental-health setting.

Role summary

We are seeking a friendly, organized Front Desk Receptionist to answer phones for all five locations, greet in-person clients at our downtown office, manage appointment bookings and scheduling, respond to emails, and maintain general office organization and upkeep. The ideal candidate is calm under pressure, professional, discreet, and comfortable working in a mental-health clinic environment. The Receptionist reports to the Office Manager.

Key responsibilities

  • Answer and route incoming phone calls for all five clinic locations (screen, transfer, and take accurate messages)
  • Greet and check in clients in-person at the Downtown Nanaimo office; create a warm, professional reception experience
  • Book and manage client appointments; manage scheduling changes and cancellations
  • Respond to client emails and follow up as needed
  • Use clinic systems to schedule and coordinate appointments across locations
  • Maintain general office organization and perform routine office maintenance and supplies management
  • Receive client payment
  • Ensure confidentiality and professionalism in all client interactions
  • Assist with light administrative tasks as needed (filing, data entry, preparing client forms)

Required qualifications & skills

  • Comfort and experience working with the public; professional, patient, and client-focused demeanour
  • Proficiency with computers and common office software (email, web-based apps)
  • Strong written and verbal communication skills
  • Ability to learn and use clinic-specific software, including RingCentral, Google Docs, and Jane App (Janeapp)
  • Comfort learning and understanding topics related to mental health in order to match clients with appropriate counsellors
  • Excellent organizational skills and attention to detail
  • Ability to maintain confidentiality and handle sensitive information with discretion
  • Typing skills

Assets (preferred)

  • Psychology or related experience is an asset
  • Previous experience in a health/mental-health clinic or multi-location practice
  • Familiarity with appointment management and client intake procedures

Working conditions

  • In-person front-desk role at the Downtown Nanaimo office
  • Daytime shifts

Call to action

Interested? We'd love to hear from you. Please submit your resume and a brief cover letter explaining your interest and relevant experience. Applications will be reviewed on a rolling basis until the position is filled.

Job Types: Full-time, Permanent

Pay: $20.00-$23.00 per hour

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • On-site parking

Work Location: In person

  • Front Desk Receptionist

    3 days ago

    Nanaimo, Canada Island Clinical Counselling Ltd. Full time

    Job title: Front Desk Receptionist Organization: Island Clinical Counselling — Downtown Nanaimo Location: Downtown Nanaimo (will answer phones for five clinic locations) Type: Monday to Thursday 9am to 6pm; possible full-time options Start date: December or January About us Island Clinical Counselling is a client-focused counselling clinic with five...

  • Front Desk Receptionist

    2 days ago

    Burlington, ON LR H, Canada New You Burlington Full time $30,000 - $42,000 per year

    Job SummaryWe are seeking a highly organized and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing administrative tasks efficiently. This role requires a proactive individual who can handle multiple responsibilities in a...

  • Front Desk Receptionist

    1 week ago

    Whitby, ON LN H, Canada Reach Wellness Full time $35,000 - $45,000 per year

    Job SummaryWe are seeking a highly organized and personable Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires a friendly demeanor, strong communication skills, and the ability to...

  • Front Desk Receptionist

    2 weeks ago

    Vancouver, BC VR G, Canada Body + Soul Health and Fitness Full time $40,000 - $60,000 per year

    About Us:At BODY+SOUL, we believe that fitness is more than just a workout; it's a journey towards holistic well-being. Our Personal Training and Fitness Boutique studio is designed with every detail in mind to enhance the client experience. From our soothing ambiance and premium amenities to thoughtfully designed group spaces, we create an environment where...

  • Front Desk Receptionist

    1 week ago

    Vernon, BC, Canada Just For You Spa and Salon Full time $63,000 - $79,000 per year

    Front Desk Receptionist – OverviewWe're looking for a friendly, professional Front Desk Receptionist to be the welcoming face of our team. This role involves providing outstanding customer service, handling administrative tasks, and helping keep our office running smoothly.Key DutiesGreet and assist clients and visitorsManage calls, emails, and...

  • Front Desk Receptionist

    2 days ago

    Abbotsford, BC VT A, Canada Alpineinn Full time $24,000 - $50,400 per year

    Candidates residing in Abbotsford or very close by to AbbotsfordPlease note that we will not be taking students schedules for this positionOverviewWe are seeking a friendly and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a...

  • Dental Front Desk Receptionist

    1 day ago

    Burnaby, BC, Canada North Burnaby Denture Clinic Full time €28 - €35

    Company Overview North Burnaby Denture Clinic is a well-established practice with nearly 40 years of experience in providing exceptional denture services. Our mission is to enhance the quality of life for our patients through personalized care and professional service. We are seeking a dedicated Front Office Receptionist to join our team in North Burnaby....

  • Front Desk Receptionist

    1 week ago

    Richmond, BC VB B, Canada RUTHERFORD GLOBAL LOGISTICS Full time US$39,200 - US$43,520 per year

    OverviewRECEPTIONIST REQUIRED FOR IMMEDIATE START WITH BILLING / ACCOUNTING ASSITSTANCE TO FOLLOW. MUST BE COMPUTER AND EXCEL PROFICIENT. EXPERIENCE IN LOGISTICS NOT REQUIRED, BUT A PLUS. ACCOUNTING EXPERIENCE A PLUS.3 MONTH CONTRACT TO START.DutiesGreet visitors, clients, and staff warmly, ensuring they feel welcomed and attended to promptlyManage...

  • Front Desk Staff – Receptionist

    1 week ago

    Port Moody, BC VH B, Canada Aeris Physiotherapy, Health, and Wellness Full time $40,000 - $50,000 per year

    Aeris Physiotherapy, Health and WellnessPosition: Front Desk Staff – ReceptionistHours: Part-Time (24 hours/week)Location: Port Moody, BC.Salary: $20-$25 depending on experience/qualifications.Duties:At Aeris, we believe that a client's recovery is more than just physical. Seeing a friendly face welcoming them to a safe and comfortable environment can help...

  • Front Desk Receptionist

    2 days ago

    Chilliwack, BC VR V, Canada Life and Motion Chiropractic and Wellness Full time $20,000 - $40,000 per year

    Location: Chilliwack, BC. Vedder And Storey AvenueAbout Us:Life and Motion Chiropractic and Wellness is a well-established and patient-centered chiropractic clinic dedicated to improving the health and well-being of our community. We provide comprehensive chiropractic care and wellness services to our patients, helping them lead healthier and pain-free...