Front Desk Agent
1 week ago
**About us**
We are professional, agile and fast-paced.
Our work environment includes:
- Modern office setting
- Growth opportunities
- Casual work attire
- On-the-job training
- Relaxed atmosphere
- Flexible working hours
- Lively atmosphere
- Safe work environment
, Part time available
We are seeking a friendly, customer-focused individual to join our team as a Front Desk Receptionist at [Barbershop Name]. As the first point of contact for our clients, you will play a critical role in providing a welcoming and professional experience to our customers.
**Responsibilities**:
- Greet clients as they enter the shop and ensure they are checked in for their appointment in a timely manner
- Answer phone calls and schedule appointments using our booking software
- Provide exceptional customer service to all clients, including handling any complaints or concerns
- Manage the point of sale system and handle cash transactions
- Maintain cleanliness and organization of the front desk area, waiting room and shop in general
- Assist barbers with client needs, such as answering questions about services and products that we offer
**Requirements**:
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong organizational and time-management skills
- Prior experience in a customer-facing role preferred
- Familiarity with booking software and point of sale systems preferred
- Willingness to work flexible hours, including evenings and weekends
**Salary**: $18.00-$20.00 per hour
**Benefits**:
- Casual dress
- Company events
- Flexible schedule
- On-site parking
- Paid time off
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekend availability
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Nanaimo, BC V9T 4B8: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Administrative experience (preferred)
- Front desk (preferred)
Work Location: In person
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