Front Desk Agent

11 hours ago

Nanaimo, Canada Sports Barbers Full time

**About us**

We are professional, agile and fast-paced.

Our work environment includes:

- Modern office setting
- Growth opportunities
- Casual work attire
- On-the-job training
- Relaxed atmosphere
- Flexible working hours
- Lively atmosphere
- Safe work environment

, Part time available

We are seeking a friendly, customer-focused individual to join our team as a Front Desk Receptionist at [Barbershop Name]. As the first point of contact for our clients, you will play a critical role in providing a welcoming and professional experience to our customers.

**Responsibilities**:

- Greet clients as they enter the shop and ensure they are checked in for their appointment in a timely manner
- Answer phone calls and schedule appointments using our booking software
- Provide exceptional customer service to all clients, including handling any complaints or concerns
- Manage the point of sale system and handle cash transactions
- Maintain cleanliness and organization of the front desk area, waiting room and shop in general
- Assist barbers with client needs, such as answering questions about services and products that we offer

**Requirements**:

- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong organizational and time-management skills
- Prior experience in a customer-facing role preferred
- Familiarity with booking software and point of sale systems preferred
- Willingness to work flexible hours, including evenings and weekends

**Salary**: $18.00-$20.00 per hour

**Benefits**:

- Casual dress
- Company events
- Flexible schedule
- On-site parking
- Paid time off
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekend availability

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Nanaimo, BC V9T 4B8: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Administrative experience (preferred)
- Front desk (preferred)

Work Location: In person

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