HR Generalist

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Position Overview:
This role supports the business by helping in-country people leaders handle employee issues, lead operational change, and follow employment laws, while building a respectful and high-performing workplace. It provides expert HR advice on matters like discipline, grievances, performance, and organisational change, and ensures HR policies and practices comply with local employment laws. The role manages inquiries and escalations from employees and people leaders, supports both large and small reorganisations and reductions in force (RIFs), and provides local expertise during mergers, acquisitions, and transfers. It also provides coaching for people leaders, delivers key HR projects locally, and advises on local employee engagement.

This role is highly matrixed and works closely with HR Business Partners and HR Centres of Excellence to deliver consistent, effective solutions and ensure alignment across global and local priorities. It requires strong professional HR knowledge, practical understanding of local labor laws, and the ability to manage sensitive and complex issues with sound judgement. It plays a key role in reducing legal risk, ensuring fair treatment, and maintaining a strong workplace culture. It has a wide impact, working with people leaders and with external groups like unions and works councils—requiring strong communication, coaching, negotiation, and influencing skills.

Note: This role may require up to 10% travel to maintain business knowledge and key relationships with team members and stakeholders.
Note: Generalist positions require English proficiency (written and verbal)
Responsibilities:
Employee and People Leader Support: Respond to and manage inquiries and escalations from people leaders and employees, providing expert advice and coaching on employee relations, performance management, and workplace issues.

• Organisational Change Management: Lead the local execution of large and small reorganisations and reductions in force (RIFs), including legal compliance, communication, consultation, and severance management.
• People Leader coaching: Support training programs for in-country people leaders on key Operational HR topics such as performance management, employee relations, team communication and engagement.
• Project and Local HR Expertise: Support local delivery of global HR projects and initiatives in partnership with Centres of Excellence, and provide expertise during mergers, acquisitions, transfers, and rebadging activities.
• Labour Relations and Compliance: Maintain strong relationships with unions and works councils, lead labour negotiations, conduct investigations, manage grievances, monitor trends, and ensure HR policies comply with local legislation and business needs.

The Ideal Candidate…

• Expert HR and Employment Law Knowledge – Strong understanding of local labor laws, HR policies, and best practices to ensure compliance and reduce legal risk.
• Stakeholder Management and Influence – Ability to build trusted relationships and influence outcomes across a matrixed environment, including with HRBPs, COEs, people leaders and employee representatives.
• Problem Solving and Judgement – Skilled at navigating relatively complex, sensitive employee issues with practical, fair, and business-aligned solutions.
• Communication and Coaching – Clear, confident communicator with the ability to guide, coach, and upskill people leaders.
• Project Management– Skilled in delivering HR initiatives and organisational changes at the country or site level, ensuring legal compliance, clear communication, and smooth implementation aligned with local needs
• Professional HR certification such as CIPD, SHRM-CP/SCP, or local equivalent
• English: Full professional proficiency is required. Other languages spoken in the respective region are an advantage. For the role supporting LATAM fluency in Spanish is required and Brazilian Portuguese is required for Brazil based roles.
• For Canadian generalists, fluency in French and English is required.

What We Offer

• Ability to work remote
• Competitive compensation and benefits package
• Total Rewards to support your career and wellbeing
• Professional development and growth opportunities

Category: Human Resources

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition:
J0093426