Medical Receptionist/Administrative Assistant

4 days ago


Burlington ON LS R, Canada Lakeside Psychological and Educational Services Full time

Medical Receptionist/Administrative Assistant (part-time)

Lakeside Psychological and Educational Services; we are a busy clinical psychology practice focused on therapy, educational psychology, and psychoeducational services. We are seeking an Administrative Assistant to join our team. This role is central to ensuring smooth day-to-day operations and providing a welcoming, professional environment for our clients.

20 Hours Per Week; Contract

Responsibilities:

  • Greet clients and manage appointment scheduling (in person, by phone, and online).
  • Handle intake forms, maintain accurate and confidential client records.
  • Manage phone calls, emails, and general office correspondence.
  • Coordinate billing, invoicing, and payments.
  • Assist with report preparation, document formatting, and file organization.
  • Maintain office supplies, equipment, and a tidy, professional workspace.
  • Support clinicians with administrative needs as required.

Qualifications:

  • Previous administrative or reception experience (healthcare or mental health setting preferred).
  • Strong organizational and multitasking skills with attention to detail.
  • Excellent communication and interpersonal skills, with a compassionate and professional demeanor.
  • Experience with scheduling software, Microsoft Office/Google Workspace/Amazon Workmail an asset.
  • Experience with Jane Practice Management Software is an asset
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Post-secondary education in administration, health sciences, mental health, or educational related fields is an asset.

Job Type: Part-time

Pay: $20.00-$30.00 per hour

Work Location: In person



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