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Medical Office Assistance

2 weeks ago

Burlington, Canada El Roi Medical Center Full time

**Job Summary**

**Duties**
- Greet patients and visitors in a friendly and professional manner at the front desk.
- Manage multi-line phone systems to handle incoming calls, schedule appointments, and respond to inquiries.
- Maintain accurate electronic medical records (EMR) and ensure patient information is up-to-date.
- Assist with insurance verification and processing of patient information.
- Utilize software such as Telus CHR for patient management and record keeping.
- Coordinate with healthcare providers to facilitate patient care and follow-up appointments.
- Chase referrals
- Handle administrative tasks including filing, data entry, and managing office supplies.
- Ensure compliance with medical terminology standards and maintain confidentiality of patient records.
- Ensure a smooth process with the intake and rostering of new patients
- You will be expected to triage and to take patient to the consulting rooms.
- Maintain a clean patient space during work hours
- Have a work life balance

**Experience**
- Previous experience in a medical office or dental office setting is highly preferred.
- Familiarity with electronic medical records systems, particularly Telus CHR, is advantageous.
- Strong understanding of medical terminology is essential for effective communication within the healthcare team.
- Prior experience as a medical receptionist or in an administrative role within a healthcare environment is beneficial.
- Ability to demonstrate excellent organizational skills and attention to detail in all tasks performed.
- Experience handling front desk operations, including managing appointments and patient interactions. Join our team as a Medical Office Assistant where you can contribute to providing quality healthcare while developing your skills in a supportive environment.

Pay: $18.00-$22.00 per hour

**Benefits**:

- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday

Work Location: In person

Application deadline: 2025-08-15