Administrative Dispatcher
2 days ago
- This is a dual-responsibility position combining dispatch and office administration (50%) with data entry and bookkeeping (50%). The role is essential to daily operations, financial accuracy, and service performance. Accuracy, organization, and accountability are critical. Key Responsibilities – Data Entry & Bookkeeping (50%)
- Review third-party pre-statements and service records
- Verify call types, service classifications, and charges
- Correct errors before final system and financial entry
- Enter verified data into billing and accounting systems
- Maintain daily, weekly, and monthly spreadsheets Track invoices, payments, and discrepancies
- Reconcile records with billing reports
- Flag errors impacting revenue or audits
- Maintain clean, audit-ready records
- Receive and manage incoming service calls
- Dispatch jobs based on priority and location
- Provide accurate ETAs and updates
- Monitor driver availability and jobs
- Handle customer concerns and follow-ups
- Maintain daily dispatch logs
- Support scheduling and office administration and ensure clear driver and customer communication
- Maintain professionalism and safety
- 1+ year experience in dispatch, bookkeeping, data entry, or office administration
- Strong proficiency in Excel or Google Sheets
- Comfort with basic bookkeeping and billing reconciliation
- High attention to detail and accuracy
- Strong multi-tasking and time-management skills
- Clear verbal and written communication
- Typing speed 45+ WPM with accuracy
- Reliable attendance and punctuality
- Stable shifts
- Paid training
- Performance-based raises
- Growth into senior dispatch or office management roles
Job Types: Full-time, Part-time
Pay: From $18.12 per hour
Expected hours: No less than 21 per week
Work Location: In person
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