Senior Account Manager

1 week ago


Remote, Oregon, Canada QuotaPath Full time
What You'll Do
  • Own outcomes for a larger, more complex book of business with midmarket/enterprise customers
  • Deliver consistent value reinforcement through:
    • Strategic adoption cadences that drive admin and end-user adoption
    • Data-backed recommendations that tie adoption to business outcomes
  • Lead renewal negotiations and expansion motions, consistently achieving quarterly renewal and upsell quotas
  • Provide compensation strategy guidance, including plan design best practices, modeling considerations, and industry benchmarks
  • Identify and mitigate churn risks using data, usage trends, and customer conversations
  • Mentor Account Managers by sharing best practices, joining customer calls as needed, and participating in peer coaching
  • Partner cross-functionally with Product, Solutions, and Support to improve customer workflows and surface trends
  • Contribute to the development of adoption playbooks, process improvements, and scalable customer programs
  • Identify and implement AI-assisted improvements that streamline AM workflows and support more scalable customer management.

What You Bring

  • 4+ years of experience in Account Management, Customer Success, or related customer-facing SaaS functions
  • Track record of managing complex customer portfolios while meeting revenue goals
  • Strong understanding of compensation strategy or related revenue workflows
  • Proven negotiation skills and experience driving upsell and renewal conversations
  • Strong project management and account planning experience
  • Ability to influence internal teams to drive customer outcomes
  • Excellent communication and executive-readiness with the ability to connect with both admin and leadership personas
Bonus if You Have
  • Prior experience mentoring other AMs
  • Experience building adoption frameworks or value realization programs
  • Experience partnering with Product teams on roadmap or VOC initiatives
Why QuotaPath?
  • Competitive on-target earnings starting at $125,000-$140,000 annually ($95,000-110,000 base salary) with significant upside.
  • Generous equity offerings.
  • Comprehensive health coverage with 90% of employee premiums paid.
  • Flexible PTO and half-day Fridays year-round.
  • Opportunities for professional growth and development in a supportive, inclusive environment.
Our Commitment

At QuotaPath, we're proud to be an equal-opportunity employer that thrives on our team's collective talent and unique perspectives.

#LI-Remote


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