Service Office Administrator

Service Office Administrator - (FT) - Remote

You'll feel great about a career with March of Dimes Canada

At March of Dimes Canada, our collective work matters. As a leading national charity backed by a history of more than 70 years of impact, we're dedicated to being Canada's leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide.

Our Community Support Services (CSS) team provides essential services that enable our clients to thrive. Whether their disability is physical, the result of brain injury, or aging, our more than 2,000 team members assist clients in their homes and across communities, to live as independently as possible.

The opportunity

We are looking to fill one Permanent Full-Time Service Office Administrator position for our Edmonton, AB offices.

Hours: 35 hours per week

Responsibilities

• Provide administrative support to the Community Support Services management team

• Assist with the preparation, submission and filing of confidential documents and internal recording systems for employee vacation and sick time records

• Using the electronic Quatro Scheduling system, the OA will develop and revise ongoing master schedules for both client and staff in accordance with the client service and budgeted hours

• Provide administration support for programs (i.e. correspondence, file management, co-ordinate staff meetings, orientation and training etc.)

• Payroll processing and verifying of personal expense statements to meet set deadlines identified by the payroll schedule

• Responsibility for short notice coverage during working hours

• Enter data, and prepare payroll and finance reports for program managers

• Update and maintain program manuals and other organizational manuals as appropriate

• Maintain and assist with continuous improvement of data collection systems to support the programs

• Coordination of training

• Assist in preparation of documents and reports for internal purposes and funders

• Assist in coordination and communications between departments

• Provide monthly reports to supervisor

• Various program data entry

Qualifications and experience

• Minimum Grade 12. Business / related college diploma preferred.

• Minimum 3 years related administrative experience

• Advanced experience in Microsoft Office; Word, Excel, and PowerPoint

• Familiarity with Quality Management Systems including ISO

• Experience/aptitude for designing forms in a creative and technically sound manner

• Ability to function in an organized manner

• Ability to take initiative and problem solve

• Ability to take verbal and written direction and follow through to complete assigned tasks

• Flexibility to changing demands of the job

• Strong interpersonal and communication skills

• Good command of grammar and accuracy with figures (attention to detail)

• Possess a valid driver's licence and access to reliable vehicle

• Fluency in French and/or Inuktitut not required but an asset

Important details

• This is a fully remote position
• Candidates must reside in Canada
• Preference for those in Edmonton, AB to align with team schedules

How to apply

Please submit your resume by January 29, 2026.

Questions about working at March of Dimes Canada?

Whether starting or advancing your career with us, you'll feel great knowing that you're:

• Contributing to our important mission: creating real change for people with disabilities
• Joining a leading national charity with a history of impact and a future full of possibility
• Enjoying industry-leading employment incentives and benefits
• Supported in your professional growth, development, and success
• Included in our empathetic and supportive work culture

Learn more about why we're a great employer at

For general inquiries, you can reach us at

We value the health & safety of our employees

MODC is committed to ensuring a healthy and safe work environment. We encourage all current and prospective employees to receive Covid-19 vaccinations and booster doses as recommended by Public Health. This reflects our dedication to safeguarding the health and wellbeing of our workforce.

Need accommodations? We're here to help

MODC is committed to a workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals from all backgrounds and abilities. In accordance with accessibility and human rights legislation across Canada, MODC will provide accommodations to job applicants with disabilities and other protected needs. If you require accommodation, please notify us and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible, and barrier-free.

Our Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI) approach

MODC is dedicated to building and advancing an inclusive and welcoming culture. It's also why we're focused on attracting, retaining, and supporting diverse people. Thanks to our progressive practices, team members of all abilities and backgrounds are encouraged to access the opportunities and supports they need to grow, thrive, and succeed. Our READI approach is rooted in our shared belief that championing equity and empowering ability starts by investing in our team members— and in our shared culture — so that we all feel included, safe, and confident at work every single day.

Job Type: Full-time

Expected hours: 35 per week

Work Location: Remote