Billing Specialist

3 days ago

Bolton ON, Canada Freightcom Full time

About Freightcom:

Freightcom offers small, medium, and large-sized businesses an efficient and cost-effective shipping solution based on deep shipping industry knowledge.

Freightcom was founded in 2010 with a specific focus on the small parcel and low-volume LTL sectors. Since then, we have rapidly grown Freightcom into a world-class technology company offering innovative solutions with freight transportation services. Our unique blend of transportation expertise, market focus on the shipping and freight industries, and our superior technology platform have empowered us to continuously improve and innovate shipping solutions that are game-changing for customers.

We are seeking a highly skilled and motivated Billing Specialist with expertise in financial analysis, customer service, and dispute resolution to join our dynamic team. As a Billing Specialist, you will play a crucial role in reviewing and analyzing invoices, handling customer inquiries, and ensuring the accuracy of financial information. You will work collaboratively with cross-functional teams to deliver high-quality solutions that meet both business and customer requirements.

Responsibilities and Duties

  • Handle customer inquiries in a timely, professional manner via phone and e-mail.
  • Address customer complaints, providing appropriate solutions and alternatives within specified time limits; follow up to ensure resolution.
  • Initiate disputes with carriers on behalf of customers.
  • Review and analyze invoices to ensure accuracy of information entered.
  • Educate customers on best practices to avoid additional charges.
  • Follow communication procedures, guidelines, and policies.
  • Perform other duties as assigned.

Requirements:

Must have

  • Adherence to laws and best practices regarding dealing with customers and data.
  • Comfort with handling numbers and processing financial information.
  • High degree of attention to detail and trustworthiness.
  • Excellent knowledge of MS Office (particularly Excel) and ER software (JDE or other).

Prefer to have

  • 1 year of experience as a Billing Specialist.
  • Experience in the Freight/Logistics Industry, particularly in LTL or Courier services.

Qualifications:

  • Bachelor's degree in Business Administration or equivalent.

Job Types: Full-time, Permanent

Pay: $40,000.00-$48,000.00 per year

Benefits:

  • Extended health care
  • On-site parking
  • Paid time off

Ability to commute/relocate:

  • Bolton, ON: reliably commute or plan to relocate before starting work (required)

Education:

  • Bachelor's Degree (required)

Experience:

  • Billing Specialist: 1 year (preferred)
  • Freight/Logistics Industry: 1 year (preferred)

Work Location: In person

  • Billing Specialist

    2 weeks ago

    Bolton, Canada Freightcom Inc. Full time

    We are growing again!!!! Freightcom utilizes strong relationships with LTL carriers and national Couriers to develop pricing programs that help businesses cut costs on shipping. Our online platform provides the ultimate shipping solutions for businesses to get rates and book freight instantly without having to contact numerous carriers. Our objective was to...

  • Billing Specialist

    7 days ago

    London, ON NV Z, Canada Oxford Builders Supplies Inc. Full time

    Connect with us LinkedIn, Instagram, Facebook, TwitterThinking about a change?We recognize that the construction industry is changing at a rapid pace and we continually strive to be at the forefront. Our core values empower people to deliver great careers to one another and develop creative solutions for complex problems on some of the most exciting...

  • Specialist Dental Receptionist

    5 days ago

    Ottawa, ON KH N, Canada Hickman Specialist Group Dental Full time

    Prosthodontic Administrative Assistant / ReceptionistWe are a well-established specialist prosthodontic clinic located on Bank Street near Billings Bridge in Ottawa, and we are looking for a friendly, organized, and motivated Administrative Assistant / Receptionist to join our close-knit team.This role is ideal for someone who enjoys patient interaction,...

  • Billing & Administrative Specialist

    1 week ago

    Toronto, ON MK M, Canada RJB Insurance Group Inc. Full time

    About UsWe are a fast-growing insurance agency with a strong reputation for client service, professionalism, and long-term relationships. As we continue to scale, we are adding a key role to strengthen our back-office operations.The RoleWe are seeking a Billing & Administrative Specialist to own invoicing, payments, documentation, and internal administrative...

  • Logistics & Billing/Customer Care Specialist

    1 day ago

    Hamilton, ON LL J, Canada Fluke Transport Limited Full time

    FLUKE TRANSPORTATION GROUPHamilton, ON, CANADASince 1920, the Fluke Transportation Group is Southern Ontario's leading supplier of full-service transportation, distribution, warehousing and logistics. With state-of-the-art facilities, the latest technology, and the best people in the business, we offer an established array of services to provide a complete...

  • Resident Billing Specialist

    1 week ago

    Kitchener, ON NE H, Canada Schlegel Villages Full time

    Our Support office location in Kitchener as an exciting opportunity for a Resident Billing Specialist to join their team.Status: Permanent Full-TimeLocation: 325 Max Becker Drive KitchenerExpected Start Date: As soon as possibleThe expected hiring range for this is $50,000 to $ 55,000. This role falls within a broader internal salary band, with growth...

  • Billing & Accounting Coordinator

    2 weeks ago

    Toronto, ON MJ H, Canada Piccolo Heath LLP Full time

    About the Role – What We Are Looking For This is a permanent role with opportunities to grow within a collaborative team and gain deeper exposure to law firm financial operations. In this role, the Billing & Accounting Coordinator will work closely with PH's Firm Manager to manage firm's billing processes, ensuring accurate and timely invoicing, and...

  • Billing Specialist/Project Accountant

    2 weeks ago

    Stoney Creek, ON LE R, Canada GEI Consultants Full time

    DescriptionYour role at GEI. Essential Responsibilities & DutiesEffectively communicate with Project Managers regarding contract documents, change orders, other project modifications, approvals, and any additional services-related to billing.Open projects, proposals and clients in an enterprise software system.Review contracts for the financial related...

  • Collections Specialist

    2 weeks ago

    Mississauga, ON LV S, Canada Cardinal Couriers Ltd. Full time

    Location: 6600 Goreway Drive, Unit D, Mississauga, ON On-site, full-timeJoin our collections team where your bilingual expertise makes a real impact. We're looking for a Bilingual Collections Specialist to help us bring and maintain our accounts up-to-date. The position's main focus is collections, with a secondary focus on billing.If you're detail oriented,...

  • Trade Compliance Specialist

    7 days ago

    Bolton, Ontario, Canada Husky Technologies Full time

    Job DescriptionTitle:Trade Compliance SpecialistId:20577Type:FullTimeLocation:Bolton, ONHusky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for people with the inspiration and talent to develop with us as we pursue our ambitious...