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London, Canada EllisDon Full timeBilling Specialist – Oxford Builder Supplies Join EllisDon’s Equipment Division, where you will support billing, collections, and revenue operations for our Oxford Builder’s Supplies line. Company Overview EllisDon is a diverse, rapidly growing construction firm committed to innovation, inclusion, and community impact. Our core values empower employees...
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We recognize that the construction industry is changing at a rapid pace and we continually strive to be at the forefront. Our core values empower people to deliver great careers to one another and develop creative solutions for complex problems on some of the most exciting projects. It doesn't matter what your expertise and craft is – there are no boundaries. We are a group of professionals with a variety of expertise within pre-construction, construction, and post-construction. To learn more, check out our Cradle to Grave services and hear from our team directly about what a career at EllisDon could look like for you. As you can see, we are a diverse bunch.
Above all, we are a group of individuals with unique experiences and at EllisDon, we choose to celebrate the strength in our differences, every day. EllisDon's commitment to Inclusive Diversity is to work together to create an environment where every employee feels safe to be their true and authentic self. Ultimately, EllisDon's purpose is to provide people with similar values the opportunity to achieve their full potential; to deliver that opportunity for great careers to one another; and to contribute meaningfully to the community we share with others.
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In this position, you will working for EllisDon's Equipment Division - Oxford Builder's Supplies.
You as an Billing Specialist will:
- Review complex rental contracts, billing packages, and supporting documentation for accuracy prior to invoicing.
- Analyze billings for correct rates, terms, equipment descriptions, part numbers, job numbers, and site details.
- Identify billing discrepancies & work proactively with Operations, Rentals, Sales, & AR Manager to resolve issues.
- Review and approve division-submitted billing adjustments and credit requests, escalating items as required.
- Lead recurring discussions with Division Leaders, Rental Coordinators, and Operations teams to address billing issues, training gaps, and recurring errors.
- Hold divisions accountable to billing timelines, documentation standards, contract accuracy, and month-end deliverables.
- Facilitate resolution of complex billing issues involving multiple departments or system limitations.
- Provide guidance on progress billings, holdbacks, milestone billing, and non-standard billing requirements.
- Partner with Inventory teams to correct equipment naming conventions, descriptions, and categorization across systems.
- Work with Accounting and Tax teams to ensure billing compliance and reduce tax and reporting issues.
- Support initiatives to standardize part numbers, equipment coding, and billing structures to improve revenue reporting accuracy.
- Provide training and ongoing support to AR Administrators, Rental Coordinators, and divisional staff on billing processes and documentation requirements.
- Support monthly rental cycle billing for internal and external customers across Canada.
- Act as a subject matter expert for Texada and ERP billing functions.
- Provide coverage for AR Administrators or the AR Manager as required.
- Lead clean-up of customer records, site numbers, project codes, contracts, and billing data.
- Review open and ageing contracts monthly to ensure proper off-rent processing and timely close-out.
- Review off-rent and billing exception reports with divisions to correct errors and prevent misbilling's.
- Support AR staff with customer follow-up related to billing issues, disputes, or documentation gaps.
- Assist with resolving customer escalations by coordinating with Operations, Rentals, and Sales.
- Contribute to month-end AR activities, reconciliations, and reporting.
- Provide audit support for billing, revenue cycles, customer files, and contract documentation.
Is this the right role for you?
- Two to five years of experience in billing, accounts receivable, or accounting roles.
- Experience in construction, equipment rental, industrial services, or manufacturing environments preferred.
- Strong understanding of rental billing cycles, equipment revenue, progress billing, and holdbacks.
- Demonstrated ability to resolve complex billing and contract-related issues.
- Advanced attention to detail and accuracy.
- Proficiency with Texada, ERP billing modules, and Microsoft Excel.
- Strong communication skills with the ability to lead discussions with divisional leaders.
- Ability to influence cross-functional teams and enforce billing standards without direct authority.
- Highly organized with the ability to manage multiple priorities across multiple divisions.
- You are comfortable working in a shop environment (Oxford Builders London Shop).
EllisDon is proud to provide this unique career opportunity that provides continuous learning, opportunity for growth, and a competitive compensation package within an environment that is committed to inclusion and respects diversity.
Go ahead and be yourself. We'll pay you for it
We are an equal opportunity employer. We welcome people of any age, culture, subculture, gender identity or expression, sexual orientation, nationality, ethnicity, race, size, mental or physical status, veteran status, religion, language, political opinion, working-style preference, family status, education, and socio-economic status. The EllisDon core values of Integrity and Mutual Respect welcomes everyone, at work and in the community, and our value of Mutual Accountability, means that we all have a role to play. As an EllisDon employee, this will ultimately be your commitment to Inclusive Diversity.
Accommodation for Applicants with disabilities will be made during the recruitment process when requested.
We are committed to providing a positive candidate experience and ensuring timely updates are provided to all candidates. If you haven't already, be sure to create a profile on our Careers page here to remain up to date on the status of your application and learn about new career opportunities as they arise.