Inside Account Manager

Who We Are

For over 140 years, Grand & Toy has been a trailblazer in helping Canadian businesses adapt, grow, and thrive. We're a passionate, diverse team dedicated to driving positive change for our customers, partners, and each other. As the business world evolves, so do we, embracing innovation, setting new standards, and creating opportunities for our employees to learn, grow, and make a real impact. Join Grand & Toy and be part of a legacy that's shaping the future of work in Canada

Are you ready to drive growth, forge new relationships, and make a real impact? As an Inside Account Manager at Grand & Toy, you'll be at the forefront of our sales strategy, winning new business, deepening connections with our valued clients, and working closely with our federal government clients.

Where You'll Work

We are a hybrid organization and will require you to work from our Vaughan office 3 days per week as part of our Inside Sales Team. The other 2 days, you can work from your home office.

What You'll Do

• Drive Profitable Sales Growth: Retain and expand business with current Grand & Toy customers while actively acquiring new accounts through outbound calling and targeted outreach.
• Expand Market Share: Use the Grand & Toy selling approach to identify opportunities, penetrate additional client locations or business units, and grow your book of business.
• Engage & Influence: Connect confidently with decision-makers, including C-level executives, through regular video calls, presentations, and compelling conversations.
• Support Marketing Initiatives: Champion marketing campaigns within your customer base and follow-up on marketing-qualified leads to convert prospects into loyal customers.
• Plan & Prioritize: Research, plan, and prioritize both new and existing prospects to establish interest, assess opportunities, and successfully persuade them to choose Grand & Toy.
• Work with our Federal Government Accounts: Manage and grow a significant portfolio of federal government clients, leveraging your understanding of government procurement processes and compliance requirements to deliver tailored solutions and exceptional service.

Who You Are

• Relationship Builder: You thrive on connecting with people and delivering real value to customers.
• Energetic & Proactive: You bring enthusiasm to every challenge and always look for ways to make things better.
• Confident Communicator: Whether it's a quick call or a presentation to executives, you get your message across with clarity and impact.
• Tech-Savvy Collaborator: You're comfortable in a virtual environment and quick to adopt new tools and technologies.

What You'll Need

• Post-Secondary Education, preferably in Sales, Marketing or Business
• Minimum of 4 years' experience in inside sales or field sales, account management or business development using digital tools, social selling, and marketing resources.
• Understanding of corporate financial statements (balance sheets, income statements, MD&A, cashflow statements)
• Ability to quantify ROI
• Ability to research effectively using external tools
• Effective time management skills with the ability to work under pressure
• Excellent interpersonal and presentation skills, in person or over the phone
• Social media engagement skills and digital presence
• Proficient in MS Office, Teams, Microsoft Dynamics (or similar CRM)
• Self-directed and results oriented
• Experienced and comfortable in engaging with C-level executives
• Bilingualism in English and French is an asset

What We Offer You

Grand & Toy offers competitive wages and benefits packages based on education and experience. We proudly provide comprehensive training for all new associates, along with incentives such as our associate / corporate discounts and rewards programs for management positions.

• You will earn a competitive base salary starting at $60,000 - $65,000
• To benefit from a commission structure with real potential to earn more
• To enjoy a full benefits package and pension plan
• To grow within a proudly Canadian company that values its employees and promotes from within

We celebrate employment equity and diversity. We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs.

If you're ready to drive growth, build lasting relationships, and help us deliver exceptional experiences to our customers, we want to hear from you. Apply today