Medical Office Assistant

2 weeks ago

Brantford, Canada Henry Medical Centre Full time

**Job Description of Receptionist/ Medical Office Assistant**

**Qualifications**:

- Graduate of a Medical Office Assistant program preferred
- Previous reception experience in a family practice is strongly recommended
- Strong computer skills for use with electronic medical records (EMR) required

**Competencies**:

- Flexible, with the ability to work in a fast paced & changing environment
- Excellent organizational skills and time-management skills
- Decisive and able to prioritize
- Proficient at multi-tasking
- Must be able to work independently and as part of a team, with excellent interpersonal skills
- Self motivated
- Strong communication skills (oral & written)
- Intermediate or strong computer skills for use with electronic medical records (EMR)
- Able to maintain confidentiality
- Professional demeanor and appearance

**Job Summary**:

- Greet and arrive family practice patients
- COVID screening patients and visitors via phone and at door
- Update patient demographics
- Create EMR charts for new patients
- Answer appointment desk phones; book appointments; re-bookings, answer inquiries from patients re; AHC schedules, referrals, test results, etc.
- Book appointments for family practice patients with appropriate doctor
- Manage multiple line and re-direct call appropriately
- Direct patients to various areas in the clinic (cardiology, physio, pharmacy)
- Move incoming electronic faxes to patient chart
- Attach electronic medical reports to patient charts
- Review schedules for accurate bookings and time allowances
- Give forms to patients and explain how to complete them
- Give correspondence and samples to patients from the physicians
- Prepare lab kits
- Give forms to patients and take payment for those forms
- Track and record all payments received appropriately
- Maintain tidiness in the reception and patient waiting area
- Assist patients with disabilities as needed
- Follow clinic policy and work professionally
- Other duties and projects as assigned

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: $16.00-$18.00 per hour

Schedule:

- 8 hour shift

**Experience**:

- Medical clinic: 1 year (required)

Work Location: One location

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