Administrative Assistant
1 week ago
About Us
At Woodstock Travel, we live and breathe adventure. We exist to turn travel dreams into reality by curating journeys that celebrate people, places, and possibilities. Every traveler deserves to feel seen, heard, and valued — because travel isn't just about movement, it's about transformation.
Our goal? To be the trusted travel partner recognized for care, creativity, and connection. Simply put: we're the agency that makes your wishes to see the world a reality
Why You'll Love This Role
We're looking for a friendly, detail-loving Administrative Assistant to keep our agency running like a well-packed suitcase. You'll handle the behind-the-scenes details that make dream trips possible, while also supporting the owner with day-to-day organization. If you're a people-person with a knack for staying on top of things, and you love the idea of working in a small, supportive, travel-obsessed team — this is the job for you
What You'll Be Doing
- Welcoming new clients by managing intake, gathering details, and setting them up for success.
- Preparing invoices and processing payments (because happy trips start with smooth systems).
- Creating and formatting client documents — think itineraries and confirmations that shine.
- Keeping our files neat, tidy, and organized as we move from paper to digital.
- Following up with suppliers and clients — catching missing pieces and ensuring smooth communication.
- Acting as the owner's right hand for scheduling, calendar management, and daily support.
- Jumping in on special projects — from group trip logistics to team support.
- Making sure every touchpoint with our agency leaves clients feeling valued, cared for, and excited.
What You Bring
- 1–3 years of administrative or assistant experience (bonus points for travel industry background).
- A love for organization, details, and problem-solving.
- Comfort with invoicing, record-keeping, and tech tools (Microsoft Office whiz, fast learner with new systems).
- Strong written and verbal communication skills — professional yet warm.
- Ability to juggle multiple tasks without losing your cool.
- A professional, discreet approach to sensitive information.
- Alignment with our values: caring, creative, client-first.
- And most importantly… a genuine passion for travel
Don't have experience? We are also open to new grads of an administrative/office assistant or Travel & Tourism program.
What We Offer
- A team culture where your ideas and input are celebrated.
- A supportive environment where you can ask questions and grow without judgment.
- The chance to work in a fun, boutique agency where no two days are the same.
- Travel perks, industry discounts, and the opportunity to experience the trips we design.
Job Type: Full-time
Pay: $17.20-$21.00 per hour
Expected hours: 40 per week
Application question(s):
- If you could go to any country you haven't been to yet, where would you go and why?
- If you were stranded on a deserted island (with unlimited shelter, food and water), what three non-essential items would you bring?
Licence/Certification:
- TICO Certified Travel Counsellor Certificate (preferred)
Location:
- Woodstock, ON N4S 1H3 (required)
Willingness to travel:
- 25% (required)
Work Location: In person
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