Bookkeeping & Operations Assistant

Bookkeeping and Operations Coordinator

Location: Calgary, AB | Full-time | Non-profit sector

Dignified homes for all seniors. That's our vision at The Elder Statesmen Group, and it's what

drives every decision we make. If you're a detail-driven administrative professional with a

flexible mindset, strong customer service skills, and a desire to make a real impact in the lives of

seniors, we'd love to meet you.

About Us

Since the 70's, ESG has provided safe, affordable, and dignified housing for Calgary's seniors. We

manage two independent-living apartment communities and work every day to promote

independence, quality of life, and the right of choice for our residents.

The Opportunity

This is a full-time, salaried position ideal for someone who is calm under pressure, service-

oriented, and task-focused. The Finance and Operations Coordinator will thrive in a dynamic

setting where interruptions are common, priorities shift, and interpersonal interactions are

central to daily operations. If you enjoy balancing structure with flexibility and take pride in

supporting vulnerable populations, this role is for you.

What You'll Do

Financial Coordination

 Manage accounts payable and receivable with accuracy, timeliness, and professionalism

 Maintain tenant and vendor financial records with a high degree of organization and

confidentiality

 Reconcile monthly bank statements and prepare deposits with strong attention to detail

 Process employee expenses and mileage claims accurately and efficiently

 Provide friendly and clear communication around financial matters to internal and external

stakeholders

Operations and Administrative Support

 Assist in the implementation and ongoing use of Yardi Breeze Premier

 Schedule vendors and contractors with patience and persistence—often coordinating with

multiple parties and timelines

 Draft tenant notices and create monthly newsletters with clarity and compassion

 Handle walk-in and phone inquiries from seniors and their families with empathy,

professionalism, and warmth—even when conversations are challenging

 Maintain the tenant handbook and keep administrative processes up to date, even while

managing interruptions

 Support the team with new initiatives and adapt to evolving processes with a solution-

oriented mindset

Reporting and Compliance

 Prepare monthly and quarterly financial reports for internal review

 Support the annual audit process with complete and accurate documentation

 Ensure timely reporting on all government funding programs, including the Rent Assistance

Benefit and tenant group insurance

 Uphold internal controls and financial compliance through conscientious and consistent

practices

Who You Are

 Flexible and resilient – You handle shifting priorities, frequent interruptions, and competing

demands with calm and grace

 Empathetic and tactful – You interact with seniors—some of whom may be frustrated or

anxious—with warmth, patience, and emotional intelligence

 Disciplined and thorough – You take pride in finishing tasks completely, accurately, and on

time

 Service-oriented – You view every interaction as an opportunity to support, inform, or

reassure someone

 Self-motivated but team-aware – You can work independently while staying aligned with

broader team goals and timelines

 Process-minded – You value structure and clarity, but you're also open to improvement and

feedback

Technical Requirements

 Proficient in Yardi Breeze Premier, QuickBooks Online, MS Office, Plooto, and CAFT

 Experience in finance, operations, or administration in a housing or non-profit environment

is an asset

 Familiarity with the seniors' housing sector or working with vulnerable populations is a

strong plus

Additional Requirements

 Calgary Police Vulnerable Sector Check (within 6 months of hire; employee-paid)

 Residential Tenancies Act (RTA) course—company-paid and completed at earliest

opportunity

Why Join ESG?

This is more than just a job—it's an opportunity to use your skills to serve one of Calgary's most

vulnerable and deserving populations. We offer a respectful, stable, and mission-driven

environment where conscientiousness, care, and flexibility are deeply valued.

Apply Today

If you're a natural problem-solver who thrives in a people-focused, task-oriented role, we'd love

to hear from you. Join a team that believes in dignity, compassion, and excellence—for our

residents and for each other.