Hotel Front Desk Agent

2 weeks ago

Waterton Park AB, Canada Peaks Grill Full time $15,000 - $16,500 per year

We are looking for energetic and charismatic employees to join our team We have positions available at the Front Desk

Why Waymarker?

  • Waymarker runs 4 unique properties in Waterton Lakes National Park in the summer and 2 during the winter season
  • The baseline Starting Wage is $15.50/hr. with a completion bonus
  • Discounts at all of our hotels as well as Vimy's Lounge and Grill, Kilmorey Lodge and Pizza of Waterton
  • The chance to visit our sister properties in Golden BC and Canmore Alberta
  • There is room for advancement in our company.
  • Staff Accommodation available for rent
  • Contract extensions available into winter

Some of the job duties include but are not limited to:

  • Register arriving guests and assign rooms,
  • Process group arrivals and departures,
  • Take, cancel and change room reservations,
  • Provide information on hotel facilities and services,
  • Provide general information about points of interest in the area,
  • Process guests' departures, calculate charges and receive payments,
  • Balance cash and complete balance sheets, cash reports and related forms,
  • Maintain an inventory of vacancies, reservations and room assignments,
  • Follow emergency and safety procedures,
  • Clerical duties (i.e. faxing, filing, photocopying),
  • Assist clients/guests with special needs,
  • Handle wake-up calls,
  • Answer telephone and relay telephone calls and messages

Requirements:

  • Must be able to work as a team as well as an individual
  • Must be able to read, write and communicate in English.
  • Must have an eye for detail.
  • Ability to stand, walk, and crouch for long periods of time.
  • Previous customer service and front desk experience is an asset

Visa Requirements: Applicant must hold the proper work authorization to be legally eligible to work in Canada.

Job Type: Full-time

Pay: $15.50-$16.50 per hour

Benefits:

  • Dental care
  • Discounted or free food
  • Extended health care
  • Flexible schedule
  • On-site parking

Ability to commute/relocate:

  • Waterton Park, AB: reliably commute or plan to relocate before starting work (required)

Experience:

  • Hotel: 1 year (preferred)

Language:

  • English (required)

Licence/Certification:

  • Canadian Work Permit or Canadian Residency (required)

Work Location: In person

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