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Administrative Assistant/Customer Service

2 weeks ago

Saskatoon, Saskatchewan, Canada Mr Rooter Plumbing Saskatoon Full time

Customer Service Representative (CSR)

Mr. Rooter Plumbing of Saskatoon

Location: Remote to start, leading to Hybrid

Job Type: Part-Time (Leading to Full-Time, Permanent)

Start Date: Negotiable

Job Summary

Join the trusted Mr. Rooter Plumbing of Saskatoon team as a Admin assistant/CSR This flexible role starts part-time and remote, with the opportunity to grow into a full-time, permanent hybrid position. If you're organized, friendly, and love helping people, we'd love to hear from you

About Mr. Rooter Plumbing

Mr. Rooter Plumbing of Saskatoon is part of a respected national brand known for professional, courteous, and reliable plumbing services. We're a locally operated company that values teamwork, customer satisfaction, and a positive, supportive work environment.

Key Responsibilities

  • Answer incoming calls and respond to customer inquiries in a professional, friendly manner.
  • Schedule and dispatch plumbing service appointments efficiently.
  • Maintain accurate customer and service records in our system.
  • Explain services, and follow up with customers as needed.
  • Support office operations and assist with administrative tasks.
  • Handle customer feedback with professionalism and care.

Qualifications

  • Previous experience in customer service, office administration, or call center work (preferred).
  • Strong communication, organizational, and multitasking skills.
  • Tech-savvy and comfortable working with computer-based systems and scheduling tools.
  • Self-motivated and able to work independently in a remote setting.
  • Positive attitude and commitment to providing excellent customer service.

What We Offer

  • Part-time hours with potential for full-time, permanent employment.
  • Remote with transition to hybrid
  • Supportive, team-oriented company culture.
  • Competitive pay and opportunities for career growth within a respected national brand.

Job Details

  • Start Date: Negotiable
  • Schedule: Part-time to start, flexible hours, with potential to move into full-time.
  • Work Setting: Remote start, transitioning to hybrid.

How to Apply

Please send your resume and a brief cover letter to

Subject line: "CSR Application – [Your Name]"

Applications will be reviewed on a rolling basis until the position is filled.

Job Types: Full-time, Part-time, Permanent

Pay: $18.00-$28.00 per hour

Expected hours: No less than 15 per week

Work Location: Hybrid remote in Saskatoon, SK