Medical Receptionist/Office Administrative Assistant

2 days ago

Toronto, Ontario, Canada Restoracare Health Full time

Restoracare Health – Toronto, ON Part-Time (with opportunity to grow into Full-Time)

Restoracare Health is a private, multidisciplinary clinic offering premium chiropractic, physiotherapy, massage therapy, and wellness services. Located at Jarvis & Queens Quay E—just a 15-minute walk from Union Station—our clinic features modern facilities with beautiful city and lake views.

We are currently looking for a friendly, organized, and reliable Administrative Assistant / Medical Receptionist to join our team. This is a permanent part-time position with opportunities for career growth and potential to transition into a full-time role.

Key Responsibilities

  • Greet clients and manage appointments using JaneApp
  • Answer phone calls, emails, and general inquiries
  • Process payments and bill insurance companies through Telus Health
  • Reconcile insurance payments and maintain accurate financial records
  • Ensure all required forms and online screenings are completed upon arrival
  • Maintain cleanliness of the clinic, including end-of-day closing duties
  • Organize administrative and staff areas, including light laundry
  • Monitor and restock supplies, equipment, and retail products
  • Maintain weekly and monthly reports of outstanding balances and payments

Qualifications

  • Strong proficiency in English and comfort with technology-based apps
  • Previous administrative experience is an asset (but not required)
  • Customer service experience is required
  • Ability to work independently and manage tasks without supervision
  • Comfortable using and supporting clinic social media platforms
  • Professional, friendly, and patient-focused attitude

Hours

  • Primarily weekday evenings: Monday–Friday, 12:30 PM – 7:30 PM + Weekends
  • Additional hours available for pick-up if desired

Compensation

$17.60 – $25.00 per hour, based on experience.

All training for medical billing, insurance processing, and clinic procedures will be provided.

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