Medical Administrative Assistant

Position: Bridgepoint Family Health Team, Medical Administrative Assistant

The Bridgepoint Family Health Team (BFHT) is looking for Medical Administrative Assistant, who will efficiently assist with all office procedures, patient flow and will be responsible for providing clinical and administrative support to the team.The Medical Administrative Assistant will maintain confidentiality in all aspects of client, staff, and agency information and acts in an ethical and professional manner. The Medical Administrative Assistant will assist in the quality of care to clients through the management of records, assuring the accurate recording and retrieval of electronic medical record (EMR) data.

The Bridgepoint Family Health Team (BFHT) provides primary health care, including chronic disease management, health promotion and disease prevention, to 6000+ patients from the East Toronto community and across the GTA. Our team uses an innovative service model that includes the patient as a full partner in their care. We bring family physicians together with inter-disciplinary health care professionals - including a nurse practitioner, registered nurses, social workers, pharmacists, diabetes nurse/dietitian educators, and specialist physicians - who work as a team to provide the best patient care possible.

Reporting to the Administrative Director, This is a Full Time –Contract position for 12 months with a potential for permanent depending on funding.

Our vision: To Be a Strong and Credible Voice for Patient and Family-Centered Primary Care in East Toronto.

Roles and responsibilities include:

Clinic Flow

• Open exam room doors/turn on lights/computers
• Clean and organize exam rooms between patients
• General overview of provider schedule/room allocation
• Prepare supplies for visit as needed (pap kit w/labels, suture kits, etc.)
• Rooming patients to exam rooms
• Guide patient to the correct, clean exam room
• Prepare the patient prior to clinician visit: vitals, gowning, etc.

Direct Patient Care

• Take patient's vitals as per appointment purpose
• Prepare and administer immunizations
• Conduct other procedures as directed, under the supervision of a clinician (physician, nurse practitioner or registered nurse)
• E.g. immunizations/ strep tests/ear cleaning/urine dip/urine HCG test/visual acuity/ ECG/staple/suture removal/wound care)

Quality Assurance

• Emergency Cart review: maintenance, stocking (monthly and following emergency use)
• Vaccine fridge temperature recording (twice daily)
• Preparation of equipment for Sterilization (weekly)
• Inspection of Medical Equipment (quarterly)
• Dashboard management (daily)

Administrative tasks

• Front desk coverage as needed
• Scanning/report entry (into electronic medical records)
• Sorting of electronic messages into electronic medical records
• Faxing
• Manage medical supply inventory, ordering as needed (weekly)
• Medical documentation of tasks done (electronically)
• Immunization card entry
• Referrals management
• Room supply management
• Communication with patients: via phone, email

EDUCATION AND EXPERIENCE:

• Medical Assistant Certificate of completion from an accredited school or college an asset
• Two years' experience preferred as a Medical Assistant and/or Administrative Assistant (or Medical Receptionist) in a primary care clinic
• ACLS or BCLS certified
• ECG, Immunizations, and/or Point of Care testing experience
• Experience working with Microsoft Office Suite, Microsoft Outlook email.
• Prior experience and knowledge of electronic medical records required; knowledge of Telus Practice Solutions and/or Ocean systems would be an asset

SKILLS AND ABILITIES:

• Strong ability to work effectively within an inter-professional team environment
• Well-developed organizational skills with the ability to work in a fast-paced environment
• Highly comfortable with computerized workplaces; daily computer-based tasks will make up much of your day
• High attention to detail
• Excellent interpersonal, oral and written communication skills
• A solid understanding of medical terminology
• A demonstrated ability to maintain confidentiality
• Ability to use good judgment in assessing potentially difficult situations
• Ability to work independently and take direction under the supervision of a medical practitioner

Come join our friendly team, and help us provide high quality healthcare services

Job Types: Permanent, Full-time

• Ability to work alternate Saturday mornings as needed and evenings in rotation

Pay: $22.00 per hour

*The Bridgepoint Family Health Team appreciates the interest of all applicants, but will contact only those selected for an interview.

Successful applicants must provide proof that they are fully vaccinated against vaccine-preventable diseases, including COVID-19, unless they qualify for medical exemption under Ontario guidelines.

We are actively seeking a suitable candidate and will close this position as soon as we find the right fit.

Job Type: Full-time

Pay: $22.00-$22.69 per hour

Expected hours: 37.5 per week

Benefits:

• Company pension
• Dental care
• Extended health care
• Vision care

Experience:

• primary care: 2 years (required)

Work Location: In person