Front Desk Agent
2 weeks ago
Your company, your values, your career Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. The Front Desk Agent will contribute to the overall success of the hotel by providing superior customer service and administrative support to the Front Office. Responsibilities: Provides customer service and handles administrative duties such as the check-in and check-out of guests, handling guest concerns, assisting with the arrivals and departures of groups and tours and luggage storage Follows established procedures and policies when completing tasksReceives, sorts and distributes incoming mailPrepares and sends courier packages and ensures accurate billing and recordsOrders office supplies and maintains inventory levelsActs as an Ambassador for Coast, including greeting guests and handling basic inquiries Demonstrates a customer service attitude with internal/external contacts Provides basic data entry and transaction handling service for the Front Office Inputs data accurately into the appropriate databaseProduces statistics and reports on the data as per standard formats Reports discrepancies in room rates, payment information and credit arrangements to appropriate manager for follow upVerifies the accuracy of their daily inputs, including payment transactions, and submits their daily shift audit for review by the night auditHandles cash, cheques, credit and debit card transactions in accordance with hotel policiesOther duties as requiredSkills/Knowledge/Experience:Minimum 1 year experience in similar position preferredSecondary School DiplomaAdvanced communication, interpersonal, and customer service skills Technical aptitudeBeginner level in the use of MS Office Suite Professional appearance and attitude Bondable Exemplifies Coast's core values and enjoys working in a culture of accountabilityAble to work a flexible schedule which includes evenings, weekends and some nightsCoast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more Coast Hotels is an Equal Opportunity Employer Coast Hotels would like to thank all interested applicants Only those selected for an interview will be contacted NO PLACE LIKE COAST
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Front Desk Agent
4 days ago
Prince Edward, Canada Isaiah Tubbs Resort Full timeIsaiah Tubbs Resort is seeking front desk agents that will serve as our guests’ first point of contact and manage all aspects of their accommodation. A front desk agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. Ultimately, you will help create a pleasant and memorable...
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Front Desk Agent
2 weeks ago
Prince George, Canada Coast Hotels Full timeYour company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. The Night Audit - Front Desk Agent will contribute to the overall success of the Hotel by anticipating guest needs and providing friendly, efficient, and...
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Front Desk Agent
5 days ago
Prince Albert, Canada Best Western Marquis Inn & Suites Full timeJob Title: Front Desk Agent Must have valid Canadian Work Permit Must be available to work all shifts (days, evenings and audit) and available any day of the week Job Summary: Represents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experiences superior customer care....
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Front Desk Agent
7 days ago
Fraser-Fort George H, Canada Terracana Ranch Resort Full time**Front Desk Agent - Terracana Ranch Resort** **Job Summary**: As a team our goal is to create an unforgettable, picture-perfect experience for our guests. Your role in that goal is very important! At Terracana Ranch Resort, our Guest Service Team wears most of the hats of a traditional hotel - from reservations specialist to activities director; we do it...
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Front Desk Agent
2 weeks ago
Prince Albert, Canada Best Western Marquis Inn & Suites Full timeJob Title: Front Desk Agent Must have valid Canadian Work Permit Must be available to work all shifts (days, evenings and audit) and available any day of the week Job Summary: Represents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experiences superior customer care....
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Guest Services Agent
2 weeks ago
Prince Rupert, Canada Prestige Hotels and Resorts Full timePrestige Prince Rupert Hotel is looking for a Part-Time (potential for Full-Time) Guest Services Agent. **Who are we?** We are more than a hotel chain. We are B.C.’s finest family-owned chain of resorts, hotels, and inns. Delivering superior guest experiences with a personal touch, hard work, and kindness is at the forefront of our company...
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Front Desk Agent
5 days ago
Prince Albert, Canada South Hill Lodge Full time**Overview** **Duties** - Greet guests upon arrival with warmth and professionalism, ensuring a positive first impression. - Manage check-in and check-out processes efficiently, including handling reservations and payments. - Answer phone calls promptly, demonstrating excellent phone etiquette while addressing inquiries or concerns. - Provide information...
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Hotel Front Desk Clerk
2 weeks ago
Prince Albert, Canada Ramada by Wyndham Full time**Overview** **Duties** - Greet guests upon arrival with a warm and friendly demeanor. - Check guests in and out efficiently while ensuring accurate billing and payment processing. - Handle guest inquiries, requests, and complaints with professionalism and care. - Provide information about hotel amenities, services, and local attractions to enhance the...
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Night Auditor/Front Desk Agent
1 week ago
Prince George, BC VM W, Canada Super 8 Motels Full timeThe Super 8 Prince George is looking for a Front Desk Night Auditor to join our hospitality team. The selected candidate will be responsible for insuring 100% guest satisfaction from the moment the guest arrives until the guest departs.Duties and Responsibilities:Check guests in and out while providing a pleasant experience.Issue room keys, pamphlets,...
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Front Desk Receptionist
2 weeks ago
Prince Albert, SK SV G, Canada Ramada Worldwide Full timeJob OverviewWe are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong organizational skills and the ability to multitask effectively in a...
