Front Desk Agent
2 weeks ago
Your company, your values, your career Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. The Front Desk Agent will contribute to the overall success of the hotel by providing superior customer service and administrative support to the Front Office. Responsibilities: Provides customer service and handles administrative duties such as the check-in and check-out of guests, handling guest concerns, assisting with the arrivals and departures of groups and tours and luggage storage Follows established procedures and policies when completing tasksReceives, sorts and distributes incoming mailPrepares and sends courier packages and ensures accurate billing and recordsOrders office supplies and maintains inventory levelsActs as an Ambassador for Coast, including greeting guests and handling basic inquiries Demonstrates a customer service attitude with internal/external contacts Provides basic data entry and transaction handling service for the Front Office Inputs data accurately into the appropriate databaseProduces statistics and reports on the data as per standard formats Reports discrepancies in room rates, payment information and credit arrangements to appropriate manager for follow upVerifies the accuracy of their daily inputs, including payment transactions, and submits their daily shift audit for review by the night auditHandles cash, cheques, credit and debit card transactions in accordance with hotel policiesOther duties as requiredSkills/Knowledge/Experience:Minimum 1 year experience in similar position preferredSecondary School DiplomaAdvanced communication, interpersonal, and customer service skills Technical aptitudeBeginner level in the use of MS Office Suite Professional appearance and attitude Bondable Exemplifies Coast's core values and enjoys working in a culture of accountabilityAble to work a flexible schedule which includes evenings, weekends and some nightsCoast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more Coast Hotels is an Equal Opportunity Employer Coast Hotels would like to thank all interested applicants Only those selected for an interview will be contacted NO PLACE LIKE COAST
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Front Desk Agent
2 weeks ago
Prince Albert, Canada BEST WESTERN PREMIER Full timeFront desk Agent in Best Western Premier, Prince Albert. Reports to: Front Desk Manager Department: Front Desk Purpose of Job: Responsible for setting the standard of expectations of the customers and guests for the duration of their stay as they are the first person to meet and greet them. A smile and helping hands are what our Guests will experience as you...
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Front Desk Agent
6 days ago
Prince Albert, Canada South Hill Lodge Full time**Overview** **Duties** - Greet guests upon arrival with a warm and friendly demeanor - Manage check-in and check-out processes efficiently and accurately - Handle guest inquiries and provide information about hotel services, amenities, and local attractions - Maintain accurate records of guest information and reservations using phone systems and front desk...
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Front Desk Agent
2 days ago
Prince Albert, Canada BEST WESTERN PREMIER PRINCE ALBERT Full time**Overview** **Responsibilities** - Greet guests upon arrival with a warm and friendly demeanor. - Manage check-in and check-out processes efficiently, ensuring accuracy in billing and reservations. - Respond promptly to guest inquiries, providing information about hotel services, local attractions, and amenities. - Handle phone calls with professionalism,...
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Front Desk Agent
12 hours ago
Prince George, Canada Travelodge by Wyndham Prince George Full time**JOB REQUIREMENTS**: - Completion of a two-year apprenticeship program or a college program in front desk operations or hotel management preferred - Experience in all aspects of customer service and people management - Strong working knowledge of hospitality industry principles, methods, practices, and techniques - Strong working knowledge of accounting...
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Front Desk Agent
2 days ago
Prince Albert, Canada South Hill Lodge Full time**Overview** **Duties** - Greet guests upon arrival with a warm and friendly demeanor - Manage check-in and check-out processes efficiently and accurately - Handle guest inquiries and provide information about hotel services, amenities, and local attractions - Maintain accurate records of guest information and reservations using phone systems and front desk...
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Front Desk Agent
2 weeks ago
Prince Albert, Canada South Hill Lodge Full time**Overview** **Duties** - Greet guests upon arrival with warmth and professionalism, ensuring a positive first impression. - Manage check-in and check-out processes efficiently, including handling reservations and payments. - Answer phone calls promptly, demonstrating excellent phone etiquette while addressing inquiries or concerns. - Provide information...
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Front Desk Agent/Night Auditor
2 weeks ago
Prince Rupert, BC VJ M, Canada Pacific Inn Full timeJob OverviewWe are seeking a dedicated and detail-oriented Front Desk Clerk and Night Audit to join our hospitality team. This role is essential in providing exceptional guest services and ensuring smooth operations during scheduled shift. The ideal candidate will possess strong customer service skills, a welcoming demeanor, and the ability to handle various...
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Night Auditor/Front Desk Agent
2 weeks ago
Prince George, BC VM W, Canada Super 8 Motels Full timeThe Super 8 Prince George is looking for a Front Desk Night Auditor to join our hospitality team. The selected candidate will be responsible for insuring 100% guest satisfaction from the moment the guest arrives until the guest departs.Duties and Responsibilities:Check guests in and out while providing a pleasant experience.Issue room keys, pamphlets,...
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Front Desk Agent
1 week ago
Prince George, Canada Super 8 Prince George Full timeDuties and Responsibilities: - Check guests in and out while providing a pleasant experience. - Issue room keys, pamphlets, vouchers, etc - Answer questions and inquiries about attractions, dining reservations, events, etc. - Handle Cash, Debit, and Credit Card authorizations. - Review all credit card vouchers for proper imprints, authorizations and correct...
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Front Desk Salesperson
6 days ago
Prince Albert, Canada Econolumber Full time**Front Desk Sales Person** **Responsibilities** - Answer phone calls and take messages - Answer general questions about our services and products - Perform other duties as assigned by management - Provide customer service (helping with packages, answering questions, etc.) - some experience in the construction industry, and experience in paint sales / paint...
