Front Desk Receptionist

2 weeks ago

Richmond Hill, Ontario, Canada BES Groups Full time

Job Summary

We are seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service and administrative support. This role requires strong communication skills, proficiency in office software, and the ability to manage multiple tasks efficiently in a fast-paced environment. Experience with medical or dental offices, QuickBooks, and Google Workspace is highly desirable.

Responsibilities

  • Greet visitors and clients promptly and professionally, ensuring a positive first impression
  • Manage multi-line phone systems, screen calls, and direct inquiries appropriately
  • Schedule appointments and maintain calendars using office software tools
  • Perform data entry tasks accurately into databases and management systems
  • Handle filing, record keeping, and document organization to ensure easy retrieval of information
  • Assist with administrative duties such as proofreading documents, preparing correspondence, and managing mail
  • Support bookkeeping activities using QuickBooks or similar accounting software
  • Maintain a clean and organized front desk area to promote a welcoming environment
  • Provide customer support by addressing inquiries via phone or in person with excellent phone etiquette
  • Collaborate with team members to ensure smooth daily operations in a professional setting

Skills

  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
  • Strong computer skills with the ability to learn new software quickly
  • Excellent organizational skills with attention to detail for data entry and record management
  • Effective communication skills both verbal and written, including phone etiquette
  • Clerical experience preferred, especially in medical or dental office settings such as dental receptionist or medical office experience
  • Ability to handle multiple tasks efficiently in a fast-paced environment
  • Knowledge of multi-line phone systems and customer service best practices
  • Basic bookkeeping skills using QuickBooks or similar programs are a plus
  • Demonstrated ability to proofread documents accurately and maintain confidentiality when handling sensitive information

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Language:

  • English (preferred)

Work Location: In person

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