Veterinary Customer Service Representative

1 week ago

Richmond Hill, Ontario, Canada Richmond Animal Hospital Full time

Seeking CSR to join our small but significant team.

About us: We are a single (but hopefully growing) Doctor practice that focuses on small animals (cats/dogs). We pride ourselves with offering compassionate, team-based, high quality health care. Work culture is extremely important to us, and we are looking for an exceptional individual, who also promotes a positive, supportive work environment. Our front desk receptionist (or Customer Service Representative) is our first impression to the public, and carries great responsibility representing the clinic.

Customer service experience (ideally in the veterinary field) is essential.

While we are looking for full-time CSR, we may be able to accommodate reduced hours or a part-time CSR, depending on availability and experience.

Necessary candidate attributes:

  • Strong communicator
  • Cooperative/Team player
  • Professionalism
  • Diligent
  • Reliable

Preference:

  • Veterinary experience
  • Front office/reception experience
  • Experience with Avimark software

Job Responsibilities:

  • Greet clients and visitors with a positive, helpful attitude.
  • Assisting with a variety of administrative tasks (scanning, attaching files, etc)
  • Answering phones in a professional manner, and forwarding calls as necessary.
  • Taking messages and screening incoming calls
  • Maintaining confidentiality with medical records, and client information
  • Helping unpack daily order
  • Billing out clients
  • Scheduling appointments
  • Reaching out to clients about services due
  • Communicating with medical team about appointments and scheduling
  • Maintaining a clean and organized front of office
  • Occasionally weigh patients

Why work here?

  • Cohesive, supportive team
  • Dedication to positive work environment
  • Rewarding, loyal clientbase
  • Benefit package, including drug, dental and paramedical
  • Sick and Personal Days
  • Uniform allowance
  • Generous discounts on veterinary services and petfood
  • Weekends and evenings off

If all of the above speaks to you, and you think you'd be a good fit, please send us your resume and an introduction letter.

Job Types: Full-time, Part-time

Pay: $18.00-$24.00 per hour

Benefits:

  • Dental care
  • Discounted or free food
  • Extended health care
  • On-site parking
  • Paid time off
  • Store discount
  • Vision care

Experience:

  • Veterinary: 1 year (required)
  • Front desk: 1 year (preferred)
  • Customer Service: 1 year (required)

Language:

  • English (required)

Work Location: In person

  • Customer Service Representative

    7 days ago

    Richmond Hill, Ontario, Canada Auction Mongers Full time

    Responsibilities:- Provide exceptional customer service by assisting customers with inquiries, concerns, and product information.- Handle customer complaints and resolve issues in a professional and timely manner.- Process customer orders, returns, and exchanges accurately and efficiently.- Utilize phone etiquette skills to answer incoming calls and respond...

  • Customer Service Representative

    2 weeks ago

    Richmond Hill, Ontario, Canada Richmond Hill Full time $31 - $36

    Customer Service Representative  Posting Id3145DepartmentCommunity ServicesDivisionCommunity StandardsSectionAdjudication Job GradeSEA35 Grade 03Rate of Pay$ $36.43 HourlyJob TypeTemporary Full TimeContract Length17 MonthsEmployee GroupSEA Replacement/New Position ReplacementPosting TypeInternal and ExternalPosting Date11/03/2025 Application...

  • Customer Service Representative

    1 week ago

    Richmond Hill, Ontario, Canada BMO Full time $34,750 - $47,250

    Application Deadline:11/27/2025Address:550 Highway #7 East Job Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through...

  • Customer Service Representative

    2 weeks ago

    Richmond Hill, Ontario, Canada City of Richmond Hill Full time

    Posting Id3145DepartmentCommunity ServicesDivisionCommunity StandardsSectionAdjudicationJob GradeSEA35 Grade 03Rate of Pay$ $36.43 HourlyJob TypeTemporary Full TimeContract Length17 MonthsEmployee GroupSEAReplacement/New PositionReplacementPosting TypeInternal and ExternalPosting Date11/03/2025Application Deadline11/17/2025Position SummaryReporting to the...

  • Customer Service Representative

    4 days ago

    Richmond Hill, Ontario, Canada E.B. Box Company Full time

    Job Summary:We are seeking a motivated and customer-focused Customer Service Representative to join our team at E.B. Box Company. As a key member of our customer service team, you will be responsible for managing customer relationships, processing orders, and ensuring the smooth flow of communication between clients and our production team. Familiarity with...

  • Customer Service Representative

    4 days ago

    Richmond Hill, Ontario, Canada Paymentus Full time

    Summary/ObjectiveThe Customer Service Representative I is a role that requires the agent to be available on a queue to answer calls and respond to customer inquiries, including but not limited to: payment processing, payment information inquiries, troubleshooting/etc.Essential Functions/ ResponsibilitiesProcess payments for our client's mutual customers...

  • Customer Service Representative Job Details

    2 weeks ago

    Richmond Hill, Ontario, Canada City of Richmond Hill Full time

    Customer Service RepresentativePosting Id 3145Department Community ServicesDivision Community StandardsSection AdjudicationJob Grade SEA35 Grade 03Rate of Pay $ $36.43 HourlyJob Type Temporary Full TimeContract Length 17 MonthsEmployee Group SEAReplacement/New Position ReplacementPosting Type Internal and ExternalPosting Date 11/03/2025Application Deadline...

  • Customer Service Representative

    2 weeks ago

    Richmond Hill, Ontario, Canada ABI Auto-Bake Industries Ltd. Full time

    This job is being posted behalf of ABI Ltd's sister site, MECATHERM Canada.ABOUT MECATHERMA pioneer in industrial baking in France, MECATHERM is one of the world leaders in industrial baking equipment and number one in industrial baguette production lines. Since 1964, MECATHERM has been designing and manufacturing automated ovens, machines and automatic...

  • On-site Customer Service Representative for Low Rise Division

    4 days ago

    Richmond Hill, Ontario, Canada Aspen Ridge Homes Full time

    Under the direction of the VP of Customer Care & Quality Assurance, the on-site Customer Service Representative will directly report to the Customer Service Field Manager and will be responsible to:Responsibilities:Oversee all on-site after sales service enquiries;Assess homeowner correspondence and issue work orders respectively;Document deficiencies using...

  • Senior Commercial Customer Service Representative

    3 days ago

    Richmond Hill, Ontario, Canada The Brick Full time

    Is this job for you?Do you believe in putting the customer first?Do you love to solve problems and create solutions?The Brick is actively seeking to expand our service team. We need enthusiastic people with a great customer focused attitude The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one...