Part-time Administrative Assistant

2 weeks ago

Burnaby BC VH A, Canada Metrotown Physio Full time

We are seeking a part-time Administrative Assistant to join our team To be a right fit for the job we need someone who is reliable and takes initiative. This person must be friendly and able to multi-task while under pressure. Our clinic has 9 Physiotherapists so it gets busy You will perform administrative functions to drive company success and patient satisfaction.

Responsibilities:

  • Plan and schedule appointments
  • Greet and assist patients
  • Answer inbound telephone calls
  • Preparing patient records for law firms, ICBC, WSBC, etc.
  • Invoice and direct bill 3rd parties for patient treatment (law firms, insurance companies, etc.)
  • Handle WorkSafe BC and ICBC claim coordination and billing
  • Connect with case managers and adjusters for patients to obtain treatment approval
  • Fax reports, referrals, and invoices
  • Prompt physiotherapists to complete reports on time
  • Keep patients updated on the amount of treatment they are approved for
  • Perform other miscellaneous office tasks

Qualifications:

  • Previous experience in office administration (asset but not required)
  • Previous experience with WorkSafe and ICBC (asset but not required)
  • Ability to prioritize and multitask
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • Strong organizational skills
  • Strong active listening skills

Shifts:

  • Monday evening (2 - 8pm)
  • Saturday (8am - 2pm)
  • Occasional coverage for when staff are away

Our clinic is open Monday - Friday, 6am (reception starts at 6:30am) to 8pm and Saturday from 8am to 2pm. There will be more hours available while other staff members are taking time off.

Job Type: Part-time

Pay: $19.00-$21.00 per hour

Benefits:

  • Casual dress
  • Paid time off

Application question(s):

  • What date are you available to start training?
  • We are requesting that you are available Monday between 2-8:00pm and Saturday mornings from 8am-2pm. Can you confirm that you are available for these hours? Additional hours if vacation coverage is needed.
  • Why are you looking for an administrative role?

Work Location: In person

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