Business Systems Analyst

1 week ago

Toronto, Ontario, Canada Resonaite Full time

Our client in the public sector is seeking a Senior Business Analyst on a contract basis to work on an Enterprise Work Management System (EWMS) Program focused on IBM Maximo.

Location: Hybrid 3d/week Toronto

Duration: 12 months

Here is a
more concise, streamlined
version of the Responsibilities and Requirements sections while keeping all critical details intact.

Responsibilities

  • Lead business analysis activities for the MAS implementation replacing the existing Maximo system.
  • Gather, analyze, and document business requirements, workflows, and solution specifications using BPMN standards.
  • Collaborate with divisional SMEs, Program staff, technical teams, and the implementation vendor to translate requirements into system designs and data migration needs.
  • Support integrations between Maximo and other enterprise systems and contribute to common enterprise work management standards.
  • Conduct process mapping (
    as-is
    /
    to-be
    ), business improvement assessments, and recommend optimal design solutions.
  • Prepare documentation including functional requirements, non-functional requirements, use cases, traceability matrices, and data definitions.
  • Support QA activities: test planning, test case creation, execution, defect management, and UAT facilitation.
  • Assist with procurement-related technical scope documents and support rollout activities including training materials and operational procedures.
  • Coordinate workshops, meetings, stakeholder communications, and produce agendas, minutes, decision logs, and status updates.
  • Perform project support activities as required by the Project Manager.

Requirements:

  • 10+ years of business analysis experience on large-scale IT implementation projects.
  • 10+ years technical/functional experience with IBM Maximo (v7 or v8/MAS), ideally in municipal asset management (maintenance, work orders, capital projects, vendor management, mobile, GIS).
  • Strong experience documenting requirements, workflows, and
    as-is
    /
    to-be
    processes using BPMN.
  • Extensive background in solution design, integrations, data conversion, testing, and enterprise system rollout.
  • Proven ability to identify business improvement opportunities and collaborate effectively with diverse stakeholder groups.
  • Hands-on experience with QA/testing, including planning, test case development, execution, and UAT support (HP ALM an asset).
  • Knowledge of modern IT concepts including mobile computing, UX/UI principles, information management, data modelling, BI, and Agile delivery.
  • Excellent communication, analytical, facilitation, and documentation skills.

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