Junior Inside Sales Representative

Company Overview

Rolark Stainless Steel/Jacquet Montreal is a leader in the stainless-steel distribution industry, delivering one-stop personalized service with uncompromising quality and value to clients across Canada. With three locations in Ontario, Alberta, and Quebec we maximize distribution channels to deliver fast quality stainless steel products to our clients.

Since 1984, Rolark Stainless Steel/Jacquet Montreal has specialized in providing custom services such as Laser and Plasma cutting, shearing, bar edging, saw cutting, and SPV coating. With an extensive inventory of long and flat stainless-steel products, we are able to meet the needs of a diverse client base.

As a member of Jacquet Metal Services, we are capable of maximizing our global distribution channels to deliver fast quality metal products.

Summary

A Junior Inside Sales Representative is responsible for driving sales of corporate products and services, achieving business targets through strong telephone sales and communications skills. A successful representative will be customer-focused, generating revenue by creating sales leads, initiating prospect calls, and building lasting relationships with both new and existing customers.

Responsibilities

• Develop and maintain strong relationships with existing clients while identifying new business opportunities.
• Handle inbound, unsolicited prospect calls and convert them into sales.
• Accurately calculate price quotations, discuss credit terms, prepare sales orders and compile reports with accuracy.
• Conduct effective negotiations to close sales deals that align with company goals.
• Respond and follow up with customers in a timely and professional manner.
• Investigate and expedite the resolution of customer problems and complaints while managing expectations.
• Source and purchase irregular and/or out of stock items while following up to ensure on-time delivery.
• Ensure a balance between exceeding customer expectations and achieving business profitability.
• Update changes to existing accounts and enter new customer information into corporate database.
• Conduct proactive sales efforts to expand business including cold calling prospects.
• Collaborate with management to determine effective strategic sales approaches.
• Other duties as assigned.

Accountabilities

Accountabilities of this role are listed below, but are not limited to the following:

• Achieving or succeeding monthly sales quotas as determined by the Branch Manager/ Director of Sales.
• Assisting in the resolution of customer issues as necessary. Producing and submitting reports, documentation as directed and specified by the Branch Manager/ Director of Sales
• Reporting customer complaints to the Inventory/Quality Specialist in a timely manner.
• Educate and close prospects and warm leads.
• Work diligently, efficiently and closely with the Outside Sales team to meet the expectations of our client base.
• Qualify prospects, develop & maintain customer relationships throughout the sales cycle, and close sales transactions.
• Demonstrate a desire for professional development.

Qualifications

• Post-secondary education and/or experience in cold calling and sales
• Competitive, and self-motivated attitude
• Proficient with MS Office (i.e. Word, Excel, Outlook)
• Strong math aptitude
• Detail oriented
• Strong interpersonal and communication skills
• Strong customer management and follow-up skills
• Problem solving / conflict resolution and negotiation skills
• Ability to work well and excel while working with a team or individual

If you're ready to take your sales career to the next level, we invite you to apply today and help us shape the future of metal distribution

Rolark Stainless Steel/Jacquet Montreal is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance and no applicant will be penalized as a result of such a request.

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Extended health care
• Life insurance
• Paid time off
• Profit sharing
• RRSP match

Application question(s):

• Have you ever worked in the steel industry or a related field?
• Do you have experience with cold calling?
• How many years of experience do you have in sales?

Work Location: In person