General Manager of Operations

You want to participate in the
growth of a Quebec company whose mission is to decarbonize everything possible by 2025
? Come and work at
Nationex

Nationex is looking for a
General Manager of Operations
. Within this team, the purpose is to promote operational excellence and decarbonize our supply chain. Specifically, for the Toronto region, the mission in the coming years will be to develop the network for growth. Reporting to the Vice-President, Operations, you will be responsible for all operations assigned to you. This opening is located at our Mississauga warehouse.

The Regional Director of Operations, Ontario will be responsible for :

• Act as an ambassador for our culture, our values (Flexibility, Customer Centric, Reinvented, Collaboration, Commitment) and Gestionex.
• Take charge of the health and safety management program to ensure its compliance at all times, both for the health and safety of employees, road safety and the legal compliance of our industry within the operations of its region.
• Contribute to the annual budget forecasts and manage the cost control plan for his/her region.
• Develop strategies to maintain the competitiveness and innovation of the company's operations for its region.
• Design, deploy and improve work tools to manage the performance of operations in your region.
• Ensure the operational performance of sorting centres and depots in your region.
• Establish and maintain quality processes for parcel delivery according to the national standards established by the Management Committee.
• Follow the process of the customer package journey to ensure traceability at all times.
• Participate in the onboarding process for new customers in your region in collaboration with the Sales and IT departments.
• Recommend the purchase of strategic equipment (vehicles, trailers, forklifts, conveyors, etc.) for your region based on the operational excellence strategy.
• Negotiate, get approved and manage contracts with various suppliers, carriers and delivery partners.
• Ensure the prioritization and timely completion of various operational projects related to your region.
• Effectively manage the planning of the workforce in your region according to the variation in volume.
• Monitor performance indicators for the departments under his/her responsibility and achieve targets.

If you have the following qualifications, we want you on our team:

• Minimum of 5-10 years of experience in a similar role, with a strong focus on developing customer relationships.
• University degree, in business administration, logistics or engineering;
• Knowledge of the French language will be considered a strong asset.

Qualities sought:

• Consideration for others
  : Demonstrates a genuine interest in the well-being of others and the work atmosphere
• Courage to act
  : Is committed to carrying out the interventions he believes are necessary, even if they involve personal risks.
• Self-Knowledge
  : Accurately reads one's own strengths, limitations, motivations and reactions and is able to deal with this information.
• Stress management
  : Maintains stable performance under pressure and knows how to cope with stressful situations.
• Listening
  : Is attentive, receptive, and interested in what others are saying.
• Result-Centred
  : Focuses on achieving results that meet or exceed expectations and adopts strategies that contribute to improving the results achieved.

Skills sought:

• Ability to motivate: Inspires others and encourages them to engage in their work and perform.
• Ability to synthesize
  : Identifies the essence of a situation or a problem.
• Information Flow
  : Collects, shares, and disseminates information to foster communication within the organization.
• Delegation
  : Assigns tasks or mandates to others by promoting accountability and ensuring that the required information is provided.
• Group Influence
  : Plays an active role in a group and is able to rally others to achieve goals.
• Strategy Implementation
  : Translates strategic alignments into operational goals and plans and ensures that the necessary structures, systems, and people to implement the strategy are in place.
• Quality of decisions
  : Uses the information at their disposal to make the most appropriate decision possible given the context, the people and the organisational strategy.
• Indicator Monitoring
  : Monitors organizational performance by analyzing key operational and financial indicators and intervenes in the presence of gaps.

The advantages of working at Nationex:

• Flexible schedule;
• Be a member of the extended management committee in order to participate in the future strategy and its execution;
• Professional development opportunities within a growing company;
• Be part of a passionate, dynamic team that is open to new ideas;
• Enjoyable, collaborative and inclusive culture;
• Interact with various departments on a daily basis;
• Competitive salary and annual salary increase;
• Group insurance including telemedicine service and an employer contribution to a group RRSP.

Diversity is a fundamental practice in our recruitment process. In order to facilitate reading, the use of the masculine form has been retained.

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