Manager, Operations

Date Posted: 11/21/2025

Req ID: 46151

Faculty/Division: Temerty Faculty of Medicine

Department: UME: Mississauga Academy of Medicine

Campus: University of Toronto Mississauga (UTM)

Position Number:

Description:

About Us: 

Home to over 40 departments and institutes, the University of Toronto's Temerty Faculty of Medicine lies at the heart of the Toronto Academic Health Science Network and is a global leader in ground-breaking research and education, spanning clinical medicine, basic science and the rehabilitation sciences sectors.

Your Opportunity:

The Temerty Faculty of Medicine programs at the UTM Campus train the next generation of health professionals by delivering a comprehensive learning experience to our students. We are at the forefront of medical and health professions education innovation and scholarship, as well as life-changing health research and innovation.

As Manager, Operations, you will play a key leadership role in advancing the strategic goals of the Mississauga Academy of Medicine (MAM). Working closely with the Regional Associate Dean and the Chief Administrative Officer, you will oversee the administration and operations of Temerty Faculty of Medicine programs delivered through MAM. This includes managing administrative infrastructure, financial planning and oversight, and the operational requirements of our distributed campus model. Your record of financial acumen, operations management, people management, building collaborative relationships, and proven ability to navigate and influence within complex organizational structures will help to advance our academic priorities.

Essential Qualifications:

• University degree and training in financial and human resource management or an acceptable equivalent combination of education and experience
• Minimum five years of related and progressively responsible administrative management experience, preferably in a university or hospital environment
• Experience developing high functioning teams, including a proven track record of success in leading and mentoring staff, preferably in a unionized environment
• Significant demonstrated experience developing and implementing effective business processes, systems and procedures, as well as technological systems, to increase efficiency and optimize the use of resources
• Demonstrated experience developing short and long-term business plans for post-secondary education programs
• Strong financial management experience and analytical ability in budget modelling and forecasting
• Experience supporting strategic initiatives and developing and implementing business plans
• Familiarity with office renovation, capital projects and space management
• Demonstrated knowledge of human resources policies and procedures, labour and employment standards, health & safety and routine collective agreement interpretation
• Proven successful experience liaising with and influencing senior administrators across multiple sites, and handling matters of a complex and sensitive nature
• Excellent interpersonal, communication and organizational skills
• Proven ability to work with a high degree of independence solving complex problems
• Strong decision-making skills; strong planning and project management skills, focusing on executing and completing tasks under pressure and managing conflicting priorities and deadlines
• Strong multi-tasking ability; proven judgment, tact, discretion and diplomacy
• Ability to maintain a broad perspective, and the ability to foster and maintain effective relationships with all levels of faculty, staff, learners, senior administrators and external stakeholders
• Ability to work effectively in a highly collaborative and consultative environment

Assets (Non-essential): 

• Experience working in a medical education or professional education environment
• Education program management experience in an academic environment, and knowledge of higher education curriculum and accreditation processes
• Experience with Administrative Management System (AMS) or relevant systems

This position is located at the University of Toronto Mississauga campus.

Closing Date: 12/04/2025, 11:59PM ET

Employee Group: Salaried 

Appointment Type: Budget - Continuing 

Schedule: Full-Time

Pay Scale Group & Hiring Zone:  

PM 4 -- Hiring Zone: $106,705 - $124,491 -- Broadband Salary Range: $106,705 - $177,843 

Job Category: Administrative / Managerial

Recruiter: Sharon Hung

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.