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Manager, Accounts Payable Service Delivery

2 weeks ago

Burnaby, British Columbia, Canada Provincial Health Services Authority Full time $86,398 - $124,197 per year

Manager, Accounts Payable Service Delivery

Accounts Payable

Burnaby, BC

In accordance with the Mission, Vision, Values and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Director, Accounts Payable, The Manager, Accounts Payable Service Delivery is responsible for the operation of the accounts payable department of the portfolio Health Authority. This position is responsible for the timely, accurate and complete payment of the Health Authority's suppliers and physicians. A major focus of this position will be to assess the most effective and efficient means of providing accounts payable services across the Health Authority. As a member of the Financial Reporting and Accounting Services team, this position participates in the development of the strategies and goals of the department to ensure the optimum delivery of appropriate financial services for the Health Authority.

What you'll do

  • Leads the day-to-day operational management of the invoice processing team. Reviews and processes accounts payable transactions accurately and timely, ensuring proper procedures are followed, deadlines and operational needs are met.
  • Provides recommendations for continual service improvement and take corrective action as necessary to ensure proper execution of the processes across Accounts Payable.
  • Responsible for the establishment and ongoing refinement of performance measures and indicators. Meets all satisfaction targets as measured through KPI's. Coordinates with functional roles in hierarchical management.
  • Leads the development of standardized processes. Develops, implements and maintains systems and procedures related to invoice processing functions to ensure adherence to Health Authority's policies. Ensures due diligence.
  • Collaborates with departments across the Health Authority and with Supply Chain to resolve match exceptions issues with POs and invoices.
  • Builds solid relationships across all units at various levels by understanding their needs and processes and makes sure deliverables and Service Level Agreements are met
  • Communicates with vendors and internal customers to resolve issues.
  • Prepares vendor statement reconciliations. Analyzes information to determine differences and corrective action required.
  • Identifies gaps and risks in processes and determines options and solutions. Creates an efficient network of working out issues.
  • Employs continuous process improvement principles to automate and optimize AP processes.
  • Fosters an environment of team building and engages others to implement solutions that meet the Health Authority's and department's goals both financially and operationally.
  • Establishes and maintains internal controls and procedures to protect the assets of the company and determines new controls or procedures that address the growth of the company.
  • Leads the team to success through coaching, training, development and performance management of support staff.

What you bring

Qualifications

  • A level of education, training and experience equivalent to a post-secondary education in a related field. CPA designation desirable. Minimum of five years' post qualification accounting experience in a large, complex environment including at least two years' supervisory experience, or an equivalent combination of education, training and experience.
  • Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
  • Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
  • Demonstrated knowledge and understanding of legislative obligations and provincial commitments within Accounts Payable contexts found in the foundational documents including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.

Skills & Knowledge

  • Solid understanding of key accounts payable processing, financial systems and reporting. Demonstrated experience in delivering outstanding customer service within a shared services environment. Able to identify problems and render logical and appropriate solutions in a timely and decisive manner.
  • Excellent organizational skills including the ability to prioritize workload to meet deadlines. Strong computer and financial application skills including demonstrated ability to productively use spreadsheet, word processing, and database applications.
  • Leading people by acting with integrity and trust, building a team environment, communicating clearly, and fostering potential. Leading change through adept ability to influence, motivate, inspire and promote innovation, business process improvements and system development.
  • Business Acumen: managing resources; possessing health environment and political awareness Physical ability to perform the duties of the job.
  • Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
  • Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC's largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type:
Regular, Full-time

Salary Range: $86,398 - $124,197 /year.
The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.

Location:
1795 Willingdon Avenue, Burnaby BC V5C 6E3

Closing date:
Applications accepted until position is filled

Hours of Work:
Monday to Friday 07:30-15:30

Requisition #:
189871E