Office Administrator

2 days ago

Windsor ON NT E, Canada Drs. Mastronardi & O'Connor OPTOMETRISTS Full time

Job Summary

We are seeking a dedicated and organized Office Administrator / Receptionist for our Optometric Practice. This role is essential in ensuring smooth daily operations and providing excellent customer service to our patients. The ideal candidate will possess strong administrative skills, experience in office management, and a passion for contributing to a positive patient experience.

Key Responsibilities:

  • Greet patients in person and over the phone in a positive, professional, and welcoming manner
  • Manage patient flow throughout the practice, including check-in and check-out procedures
  • Schedule, confirm, and manage patient appointments efficiently
  • Understand and apply vision OHIP billing codes accurately
  • Process billing for all major insurance companies (knowledge of Telus Health and Green Shield is an asset)
  • Demonstrate a willingness to learn and adapt to new office software systems
  • Perform preliminary patient testing as directed by the optometrist or office manager
  • Support the office team with additional administrative or clinical tasks as needed

We Are Looking For Someone Who:

  • Greets every patient with a warm smile and positive attitude
  • Is reliable, punctual, and professional at all times
  • Enjoys working with people and providing excellent customer service
  • Can multitask and stay organized in a busy environment
  • Pays close attention to detail and takes pride in their work
  • Works well both independently and as part of a team
  • Is eager to learn new skills, including software and billing systems
  • Handles confidential patient information with care and discretion
  • Takes initiative and is willing to assist wherever needed

Job Type: Full-time

Pay: $17.60 per hour

Expected hours: 30 – 40 per week

Benefits:

  • Flexible schedule
  • Vision care

Application question(s):

  • Would you be open to traveling to Kingsville for an in-person interview?

Work Location: In person

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