Key Account Manager

Job Title: Key Account Manager

Location: Remote candidates will be considered, with preference given to those in the Greater Toronto Area or Nova Scotia.

Department: Sales

Reports To: National Accounts Manager

About Us:

At Nature's Way Canada, our mission is to responsibly enhance the health and well-being of individuals both within Canada and globally. We are committed to delivering high-quality natural health products, including a broad range of vitamins and nutritional supplements, herbs, omega-3 oils, probiotics, and multivitamins that promote healthier lifestyles. Guided by our enduring dedication to health and happiness, we aim to make a meaningful and lasting impact on our customers, employees, communities, and the environment.

We're building a workplace where diversity, equity, and inclusion (DEI) are not just values, but daily practices. We believe that wellness extends beyond the products and services we offer, it's about how we support and respect each other at work too.

Nature's Way Canada has been recognized as one of Atlantic Canada & Nova Scotia's Top Employers for 2025, making it a great place to work.

Position Overview:

Reporting to the National Accounts Manager, the Key Accounts Manager plays a pivotal role in driving growth for Nature's Way Canada by building and nurturing customer relationships with key regional and select national accounts. This position focuses on executing account plans, supporting promotional activities, and ensuring a strong in-store presence. The Key Accounts Manager collaborates with cross-functional teams to deliver customer-focused solutions and contribute to overall sales objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Account Management & Execution:

• Manage a portfolio of key accounts and support select national accounts within the Food, Drug & Mass channel.
• Build and maintain strong relationships with buyers and category managers.
• Develop deep product and category knowledge to communicate features, benefits, and key ingredients.
• Execute agreed-upon account plans, including promotional calendars and pricing strategies.
• Monitor and optimize product distribution, shelf placement, and merchandising compliance.
• Deliver timely, accurate sales forecasts and actionable reporting.
• Travel as needed to support account development and execution.

Sales Growth & Support:

• Identify and capitalize on opportunities to drive sales growth through innovation, optimized assortment, and promotional execution.
• Support new product launches and ensure effective in-store implementation.
• Collaborate with field sales teams to drive in-store execution.
• Identify white-space opportunities and emerging trends to recommend new product development.

Trade & Budget Management:

• Effectively manage trade funds to maximize ROI, correct misaligned investments, and manage trade within approved budgets.
• Track promotional performance and provide insights for improvement.

Environmental And Social Responsibility:

• Support with the development, implementation and monitoring of the organization's environmental and social goals as they relate to your team. This includes establishing your team's performance metrics in alignment with the organization's sustainability strategy.
• Identify opportunities for innovation or continuous improvement to enhance the organization's sustainability goals (such as waste reduction/ diversion, circularity/ plastic reduction, emissions reduction, sustainable procurement, local sourcing, etc.).
• Foster a culture of sustainability within the organization by encouraging your team's participation in sustainability initiatives and committees (such as volunteering at community events, Sustainability Committee/ DEI Committee participation, 1% for the Planet employee nomination contest, etc.).

Required Qualifications:

• 2–3 years of experience in account management or sales within CPG or health & wellness.
• Strong understanding of retail dynamics and Health & Wellness category trends within the Food, Drug, and Mass channels.
• Bachelor's degree in business or a related field preferred or equivalent sales experience.
• Ability to analyze data and provide actionable insights.
• Proficiency in MS Office; experience with retailer portals and syndicated data tools (e.g., Nielsen, SPINS, IRI) is an asset.
• Proven ability to influence and negotiate with key stakeholders.
• Excellent communication and relationship-building skills.
• Self-starter with a collaborative mindset and passion for natural health

Travel:

Some travel is required to properly understand each market and complete duties as assigned.

What We Offer:

It is Nature's Way Canada's philosophy to inspire and promote a physically and emotionally healthy workforce. To enhance the health of every employee and their families, we've created an environment to foster our philosophy. All eligible employees receive:

• Competitive pay and paid time off
• Excellent health and dental benefits
• Company RRSP matching program
• Comprehensive Wellness initiatives to promote a healthy lifestyle
• You Belong perk for those planting roots in Canada
• Employee Discount Program on all Nature's Way Canada products
• Formal Educational Assistance
• Employee Recognition Programs

How to Apply:

Please send a recent copy of your resume and cover letter referencing competition number NWC2517 to This posting will close on 24/11/2025. We thank all applicants for their interest. We will contact those applicants chosen for an interview.

At Nature's Way Canada, we are committed to helping people live healthy lives. This commitment starts from within - with our vision to create a happy and healthy workforce that is diverse and where every employee feels inspired, included, with a sense of belonging and valued every day. The communities that we serve are vibrant, unique, and rich with diversity and we strive to reflect this within our team. Nature's Way Canada is proud to be an equal opportunity employer, and all qualified candidates will be carefully considered – regardless of race, gender and gender identity, sexual orientation, national origin, disability, or any other characteristic. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

Job Type: Full-time

Pay: $80,000.00-$85,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Profit sharing
• RRSP match
• Store discount
• Tuition reimbursement
• Vision care
• Wellness program
• Work from home

Work Location: Remote