Front Desk Receptionist

7 days ago

Grande Prairie AB TV V, Canada 63a8ab02-c22c-45db-916c-7675f1c0d866 Full time $30,000 - $42,000 per year

Job Overview

We are seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong communication skills, attention to detail, and proficiency with office software to ensure smooth daily operations in a fast-paced environment.

Responsibilities

  • Greet visitors and clients warmly, ensuring a positive first impression
  • Manage multi-line phone systems, directing calls appropriately with professional phone etiquette
  • Schedule client appointments and maintain calendars using Microsoft Office and SharePoint tools
  • Perform data entry and maintain accurate records within SharePoint and other office software, and some work like receipting in SAGE.
  • Handle clerical duties such as creating client files, scheduling appointments, submit some online and fax in form submissions for clients
  • Support customer service efforts by addressing inquiries promptly and professionally
  • Maintain a clean and organized front desk area to promote a welcoming environment
  • Any other duties as assigned by Executive Director

Experience

  • Prior office experience preferred, or experience in a similar role.
  • Familiarity with Microsoft Office Suite (Word, Excel, Outlook) and SharePoint applications
  • Strong computer skills including data entry, typing, and document proofreading
  • Excellent organizational skills with the ability to multitask effectively
  • Previous clerical or administrative experience demonstrating attention to detail and professionalism
  • Knowledge of multi-line phone systems and front desk operations is desirable
  • Customer service experience emphasizing communication skills and phone etiquette

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 37.5 per week

Benefits:

  • Company events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Vision care

Work Location: In person

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