Customer Service, Ramp, and Cargo Agent
1 week ago
Pacific Coastal Airlines is looking for a permanent part-time on-call (up to 20 hours per week) Customer Service, Ramp, and Cargo Agent based in Tofino. We are seeking a candidate who is looking to enjoy a family-oriented, dynamic, and rewarding work environment. We are excited to welcome safety-oriented and customer service-minded individual to continue their career with our company.Pacific Coastal Airlines is headquartered at the South Terminal building at Vancouver International Airport. We fly scheduled and charter service between busy international airports, remote destinations in beautiful province of British Columbia.Job Responsibilities:Check-in passengers, issue boarding passes, verify immigration documentsCheck baggage and collect excess baggage/overweight chargesAnswer calls, book, change and cancel flight reservationsResolve service disruption issues such as canceled or missed flights, determining alternative flight optionsExecute deplaning and boarding processes, ensuring a safe, on-time departureProcess cargo shipmentsMarshall, de-ice, and anti-ace aircraftOn-load and off-load passenger luggage, cargo, containers/pallets, etc.Possess an excellent understanding of company products, services, processes, and guidelines and promote them at all timesCommitment to providing a safe, stress-free, and friendly passenger experienceDeliver service standards in accordance with Pacific Coastal Airlines philosophyOther duties as assignedQualifications and Competencies:Experience in customer-facing roleA valid driver's licenseAbility to work under pressure with minimal supervisionClear and effective communication skills with a demonstrated ability to have difficult conversationsAbility to work in a time-sensitive, ever-changing environment where multitasking and problem-solving are key attributesComfortable using computers, credit, and debit machinesAble to work outdoors during inclement weather conditionsFlexible to work any day of the week, including weekends, evenings, holidays and/or irregular shiftsMust represent Pacific Coastal Airlines in a professional manner to our partners, vendors, and customersMust be able to obtain and maintain designated security clearanceCapable of lifting up to 70 poundsWhy Pacific Coastal Airlines?Company Culture: We honour our company motto of People Friendly, People First for both our employees and our passengers. We encourage a positive, caring workplace and put a high value on collaboration, accountability, and loyalty. We are inclusive, respectful, and have a friendly corporate culture.Travel Benefits: We offer excellent travel perks to employees and their eligible family members on Pacific Coastal Airlines, WestJet, Air Canada, Iceland Air, Delta, Allegiant, Cathay Pacific, Alaska Airlines, and more. Additionally, employees are eligible for discounts with various hotels and restaurants within the communities we serve as well as steeply discounted cargo shipping within the Pacific Coastal Airlines network.Employee Programs: We have employee recognition and reward programs, a milestone service recognition program, and employee appreciation events throughout the year.Apply nowPacific Coastal Airlines is an equal opportunity employer. We are committed to a policy of non-discrimination in all of our employment practices. We welcome and encourage applications from all qualified individuals, regardless of ethnicity, gender, disability, or any other identifying characteristic.
-
Guest Service Agent
7 days ago
Tofino, Canada Accent Inns Inc. Full time**Are You a Rebel Who Needs a Cause?** At Hotel Zed we are Rebels Against the Ordinary and **Hotel Zed (Tofino, BC**) is looking for a **full-time Guest Service Agent** to join our dynamic, totally unique and rebellious team. Hotel Zeds are ridiculously fun, unpretentious hotels where we challenge the norm every day. Working at Hotel Zed is different than...
-
Guest Services Agent
1 day ago
Tofino, BC, Canada Pacific Sands Beach Resort Full time $30,000 - $60,000 per year←Back to all jobs at Pacific Sands Beach ResortGuest Services AgentGuest Services AgentDepartment: Guest ServicesSchedule: As operations require, including evenings, weekends, and statutory holidaysAbout the RoleAs a Guest Services Agent at Pacific Sands, you're often the first and last point of contact for our guests—and the person who makes their stay...
-
Reservations Agent
2 weeks ago
Tofino, Canada Wickaninnish Inn Full timeJoin our Front Office Team as a Reservations Agent, where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as a Forbes, AAA 4-Diamond Resort and T&L World’s Best Hotel. The Reservations Agent works alongside the Reservations Supervisor to be the primary contacts for all room reservations for the Wickaninnish...
-
Front Desk Agent
7 days ago
Tofino, Canada Middle Beach Lodge Full timeJob description Middle Beach Lodge is currently looking for energetic and team orientated individuals to join our Front Desk Team. Front Desk agents are the first and last experience of a guest’s stay - help make it memorable! The Front Desk Agent reports to the Front Desk Supervisor, Rooms Division Manager, Assistant Lodge Manager, and Lodge...
-
Reservations Agent
2 weeks ago
Tofino, Canada Wickaninnish Inn Full timeJoin our Front Office Team as a Reservations Agent, where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as an AAA 4-Diamond Resort and T&L World’s Best Hotel. The Reservations Agent works alongside the Reservations Supervisor to be the primary contacts for all room reservations for the Wickaninnish Inn. -...
-
Front Desk Agent
1 week ago
Tofino, Canada BELLA PACIFICA CAMPGROUND Full timeWe are looking for a **Full-Time Front Desk Agent** to join our team! Come work & live on the beaches of Tofino! End of contract bonus & subsidized staff accommodation available. *Contract ends November 13th, 2025* **Required Qualifications**: **-**Must be 18+ years to apply - Previous experience with guest relations or customer service - Organized and...
-
Guest Services Agent
2 weeks ago
Tofino, British Columbia, Canada JGE Ocean Village Full time $35,000 - $45,000 per yearPOSITION SUMMARYReporting to the Guest Services Manager the Guest Services Agent will ensure an optimal guest experience through the highest quality of customer service. The Guest Services Agent promotes a positive image of the property to guests, and accommodates guests during their stay in an attentive, courteous and friendly manner. Seeking candidates...
-
Front Desk Agent
2 weeks ago
Tofino, Canada Middle Beach Lodge Full time**Job Title**: Front Desk Agent **Department**: Front Desk **Reports To**: Front Desk Supervisor / Front Desk Manager **Position Type**: Contract (Full-Time) **Location**: Middle Beach Lodge, Tofino, BC **Position Summary**: Middle Beach Lodge is looking for an energetic, guest-focused, and team-oriented individual to join our Front Desk team. As the first...
-
Customer Service Representative
1 day ago
Tofino, Canada Budget Car & Truck Rental Full timeBudget Car & Truck Rental, a leader in the rental car industry has a position available for at our Tofino/Ucluelet location. This team member works directly with our customers in order to provide them with a great rental experience. The position also involves cleaning and servicing our vehicles to Budget’s quality standards to make them ready for...
-
Guest Service Agent
1 week ago
Tofino, Canada Tofino Resort + Marina Full timeTofino Resort + Marina is an adventure-focused resort with 63 rooms. Set in the heart of town, on the water, Tofino Resort + Marina is a comfortable and capable base camp for all things adventure. We boast Tofino's largest private marina, offering moorage for pleasure crafts and yachts up to 130'. Alongside our Marina, you will find our Marine Adventure...
