Front Desk Receptionist
3 days ago
Job Overview:
We are seeking a Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our Luxury Nail Salon, providing exceptional customer service and administrative support.
Duties:
- Greet and welcome guests in a professional and friendly manner
- Answer and direct phone calls using a multi-line phone system
- Manage inquiries from customers and direct them to the appropriate personnel
- Perform clerical duties such as filing, and data entry, updating records, and logging transactions
Tending to customer needs, inquiries, and complaints
Informing technicians about customer appointments and requirements
Maintain a tidy and presentable reception area
Processing transactions and issuing receipts
Ensuring that the reception and waiting areas are kept clean and professional
Processing bookings and cancellations, and managing appointment schedules
Qualifications:
- Proven experience in a front desk or customer service role
Excellent communication and interpersonal skills
Strong organizational skills with the ability to multitask
Proficient in administrative computer software
A minimum of 1-year experience as a receptionist
The ability to remain calm and professional in stressful situations
Consistent professional presentation and pleasant demeanor
Exceptional time management and organizational abilities
If you are a detail-oriented individual with excellent communication skills and enjoy interacting with people, we encourage you to apply for this rewarding opportunity.
Job Types: Full-time, Part-time
Pay: $16.75-$25.00 per hour
Benefits:
- Paid time off
Education:
- Bachelor's Degree (preferred)
Experience:
- Front desk: 1 year (preferred)
Work Location: In person
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