Bilingual Sales Support

Value Proposition

As a leading partner in healthcare, Medline Canada's sole purpose is Together Improving Care – this means being deeply committed to the health and well-being of our customers, employees, partners and our communities. We employ a diverse group of top talent focused on growing and making a difference in the lives of Canadians, coast-to-coast.

Compensation is only one part of the Employee Value Proposition that Medline Canada offers our employees. As part of our mission, we offer one of the most competitive and engaging employee experience programs in Canada, which includes:

• Collaborative work environment with highly engaged employees
• Market competitive compensation and benefits plan, including LTD & Insurance
• Annual Employee Appreciation Week
• Paid vacation and personal days
• Lifeworks Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial well-being
• Career growth and training programs
• Open communication with Senior Leaders
• Tailored incentives for eligible employee groups, such as home office reimbursement and Sylvan Learning Centre credit
• Employee referral program
• Education support programs
• Fitness subsidy
• Recognition programs
• Social activities
• And much more…

Job Description Summary

Job Description

The purpose of this job is to provide accurate and timely support to the Strategic Markets (SM) Division, ISCs, specialists, branch leaders, and SM customers with respect to merchandise and equipment products, SM information, and post sales inquiries.

Main Responsibilities

• Administrate DSO procurement portals and process orders, invoices, and credit notes for specific SM groups.
• Coordinate customer onboarding meetings and calls, working in conjunction with the local Branch Manager and sales consultants covering the group, coordinate all facets (including the master checklist) of the onboarding of each group ensuring a smooth and seamless transition from their current supplier.
• Stay current on all merchandise promotions applicable and update promo files.
• Support sales consultants and other staff with respect to SM requests for code matching, product information, product literature, invoice analysis, substitution reporting, etc.
• Work in conjunction with sales consultants and branch managers to prepare all SM tenders and submission prior to tender deadline dates.
• Maintain Master lists – Working with our consultants nationally, build and maintain our ongoing customer lists of each group across the country and which offices are attached to them.
• Work closely with the SM operations team with the execution of process improvement projects.
• Creation and ongoing maintenance of new accounts for Strategic Markets customers.
• Supports Strategic Markets initiatives through the development and execution of marketing activities.
• Provide comprehensive support in the administration and maintenance of contract pricing.
• Other duties as assigned.

Qualifications

• University degree/college diploma in STEM, business, law/paralegal is an asset
• Strong analytical skills and attention to details
• Excellent written and verbal communication skills in both English and French
• Self-motivated and able to think independently
• Proficient with Microsoft Office applications, specifically Excel
• Professional, approachable, and customer service oriented
• Ability to work in a fast-paced environment and under the pressure of deadlines
• Strong organizational and interpersonal skills with the ability to multitask
• Ability to read and write in French is required
  This is a hybrid role, and the candidate must be able to work at least three times a week from the office

The anticipated salary range for this position:

$53, $80,600.00 Annual

This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.

Medline Canada, Corporation is proud to be an equal opportunity employer.

About Medline Canada

Medline Canada stands at the forefront of healthcare, providing expertise and a breadth of solutions for every care setting. With 550+ employees, including 100 dedicated sales and clinical professionals and eight distribution centres located coast-to-coast, Medline Canada is proud to serve the entire continuum of care.

Our Commitment to Diversity and Inclusivity

Medline Canada is committed to diversity and inclusivity and we encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, racialized persons/persons of colour and those who identify as women, persons with disabilities and LGBTQ+ persons.

Our commitment to Accessibility

Medline Canada is committed to the principles of the accessibility in Canada. We endeavor to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require any accommodations at any point during the application and hiring process, please contact

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.