Tenant Maintenance Coordinator

Menkes Developments Ltd. is an award-winning, fully integrated real estate company involved in the construction, ownership and management of office, industrial, retail and residential properties. Founded in 1954, the company is one of the largest private developers in Canada, with a primary focus in the Greater Toronto Area. Menkes is known for its innovative, multi-disciplinary approach, superior design, and its expertise in large-scale mixed-used developments. The Company is regarded as one of the most trusted builders in Toronto, with a strong reputation for quality and customer service excellence. Past projects include the Four Seasons Hotel & Residences in Bloor-Yorkville, 25 York Street (Telus Harbour), and the two (2) million square foot Harbour Plaza/One York commercial retail complex located in the South Core Financial District. For more information about Menkes, please visit and follow @MenkesLife.

ABOUT THE JOB: We are currently seeking qualified candidates for a Tenant/Maintenance Coordinator role, reporting to a Property Manager. The Tenant/Maintenance Coordinator supports the activities related to tenants' requirements. In this capacity the role will provide administrative support to Management.

RESPONSIBILITIES: On a day-to-day basis, you will be responsible for:

• Maintaining and tracking service and maintenance requests including coordinating access and troubleshooting minor service tickets.
• Verification of invoices and backup for accuracy.
• Focus on maintaining and improving existing and new vendor relationships.
• Supporting team with preparation for move-ins, including upload of leases, tenant information and move-in documentation in the system and the set-up of keys, key releases and welcome packages.
• Supporting team with preparing documentation packages relating to move-outs, including notices, inspection forms, deposit refunds and close-out communications.
• Administrative support for the Team including responding to calls, enquiries, organizing files – both digital and hard copy – and preparing reports.
• Maintaining an organized scheduling and tracking system to ensure all maintenance requests are completed in a timely manner and in the order by which they were received or by level of urgency.
• Deliver services in a professional, prompt and courteous manner at all times when dealing with residents and third-party contractors in the scheduling and maintenance of services.

QUALIFICATIONS: To succeed, candidates must possess the following combination of education, experience and skills:

• Completion of post-secondary education
• 3+ years of progressive work experience in a relevant field
• Experience in the hospitality or real estate sectors would be highly desirable
• Superior communication skills
• Excellent organizational and multi-tasking skills with the ability to deliver high quality results while working under multiple deadlines
• Availability to work evenings/weekends/holidays on occasion.
• Must be comfortable around domestic animals/pets
• High degree of proficiency with web-based tools and applications including Microsoft Office (Word, Excel and PowerPoint), Photoshop and Acrobat

This is an excellent opportunity to build on your existing experience and enhance your skills in the growing field of rental suites management, working with a premier rental property management group.

To apply, please forward your resume to and in the subject line please include the name of the following: Tenant/Maintenance Coordinator Role – Ref #4172. We thank all applicants for considering Menkes Developments Ltd. as an Employer of Choice, however only those individuals selected for an interview will be contacted.

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Work Location: In person