Facility Services Coordinator

2 weeks ago

Markham, Ontario, Canada TDS Personnel Full time

Our client is currently seeking a Property and Facility Services Coordinator for their Markham office. The coordinator is responsible for managing the day-to-day activities to support clients, property managers, various facilities, and projects.

Responsibilities :

  • Managing residential, multi residential and commercial properties throughout Canada
  • Coordinate property management and facility services for allocated file count
  • Liaise with clients, homeowners, Tenants, Field Inspectors, suppliers
  • Maintain up to date property management information for each property
  • Maintain internal and external property management systems
  • Review property reports and findings and provide recommendations to client
  • Ensure Tenant satisfaction with premises
  • Communicate with Tenants on day-to-day issues; rectify Tenant issues
  • Delegate and assign after hour emergency calls to applicable trade or authority
  • Coordinate property inspections
  • Implement rental process, credit, and reference reviews.
  • Coordinate Tenant renewals and rental increases
  • Coordinate tasks in preparation for Landlord and Tenant Board matters
  • Management of repairs and maintenance
  • Liaise with accounting department to ensure accounting matters are completed
  • Provide applicable reports to accounting team
  • Maintaining effective communication between Tenants, management, and owners
  • Ensure all service contracts are up to date
  • Client needs analysis
  • Assist with vendor management
  • Responsible for processing and assigning service requests to contractors and service technicians.
  • Responsible for scheduling all tasks related to property maintenance.
  • Manage and follow up on work progress and completion.
  • Manage contractor and service provider trade certificate, insurance, and worker compensation certificate.
  • Address emergency requests in a timely manner.
  • Ensure all priority work orders are addressed and completed as assigned.
  • Monitor the work order management system for all incoming service requests.
  • Create purchase orders, process invoices, and ensure vendors are paid in an accurate and timely manner.
  • Obtain and process contractor quotes and proposals.
  • Report monthly on KPIs related to work order performance.
  • Serve as the point of contact for suppliers, subcontractors, and clients for the coordination of services.

Qualifications:

  • Post-secondary education or equivalent working experience in facility and/or property management field.
  • 3-5 years' experience working with property management, or facilities management, or contractor management, and/or project coordination.
  • Excellent project management and time management skills.
  • Superior verbal and written communications skills.
  • Customer focused.
  • Being bilingual is an asset.

TDS Personnel is an equal opportunity employer and is committed to providing employment in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations within reason due to a disability or medical need are available on request for candidates taking part in the recruitment process.

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