Tenant Billing Analyst

Who We Are

RioCan is one of Canada's largest Real Estate Investment Trusts (REIT). We own, manage and develop retail-focused, increasingly mixed-use properties in Canada's major markets. We pioneered the REIT concept over 30 years ago and have transformed Canadian real estate.

We are proud to be recognized as one of Canada's Greenest Employers and a Greater Toronto's Top Employer. At RioCan, you can build a career with real impact and longevity. You get the stability and resources of an established company and the entrepreneurial and collaborative spirit of a start-up. Life at RioCan is dynamic and fast-paced. We know that great ideas can come from anywhere, and we empower our people to suggest and implement them. We value different voices and perspectives and appreciate that the unique backgrounds and identities we each bring to our jobs make the whole business stronger.

POSITION OVERVIEW:

Reporting to the Manager, Tenant Billing, the Tenant Billing Analyst ensures accurate billing and compliance with lease provisions related to Common Area Maintenance (CAM), property taxes, and percentage rent. The role also involves collaborating with property management to resolve tenant inquiries and supporting special projects as needed.

• • Conducting audits of lease provisions related to CAM, property tax, and percentage rent, and preparing calculations to ensure compliance with lease terms
• Entering approved calculation methodologies into the ERP system
• Maintaining and updating tenant billing methodologies in the ERP system to ensure accuracy and completeness
• Participating in the annual budget process through calculation, review, and analysis of estimated charges
• Calculating and issuing final year-end reconciliation invoices
• Updating percentage rent schedules with monthly sales data and generating percentage rent invoices
• Assisting Property Management in resolving tenant inquiries related to reconcilable charges
• Calculating property tax refunds and issuing related invoices to tenants
• Performing miscellaneous tasks and participating in special projects as assigned

• • University degree in either Business Administration, Accounting, or Economics
• Minimum of 2 years of experience in recovery accounting or property accounting
• Excellent written and verbal communication skills
• Proven organizational skills with attention to detail
• Proficient in Microsoft Word, Excel, and Outlook
• Yardi experience preferred
• Demonstrated ability to read and interpret lease agreements

Why join RioCan?

We believe in rewarding you for what you do and investing in your career and long-term success. Our total rewards and perquisites program is designed to fit and enrich your life physically, emotionally, financially, and socially. We offer eligible employees:

Work / Life Balance that prioritizes YOU. Enjoy a hybrid work model with flexible work hours, an extra-long weekend with our RioCan Cares Day, and half days before every long weekend in the summer.

Professional Growth and Development that includes a continuing education reimbursement, a mentorship and leadership development program, on-demand online learning, and cross-training opportunities.

An Extensive Health and Benefits Program that includes health and dental benefits for you and your family starting on day one, a healthcare spending account, an employee family and assistance program, virtual healthcare, and other resources.

A Comprehensive Retirement Program to help prepare our employees for the future. This includes matching employee contributions in a retirement savings plan, pension plan, and an employee unit purchase plan.

Additional Perks and Benefits that include paid time off, parental leave top-up, various employee discounts, employee referral and recognition programs, and opportunities to participate in community initiatives, committees, and social events throughout the year.

We are committed to creating a diverse and inclusive work environment where all employees are valued, included, and empowered to do their best work and bring great ideas. People are at the core of who we are, and we respect that they have taken all paths to get here. RioCan welcomes applications from all candidates and is committed to providing accommodations for people with disabilities. If you require accommodation at any stage of the application process, please let us know, and we will be happy to work with you to meet your needs.

You can visit us at and follow us on LinkedIn to learn more about who we are and what a career at RioCan can look like for you.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.