Maintenance Supervisor

THE ORGANIZATION
JY Care, based in Markham, ON, is a Canadian manufacturer and innovator committed to enhancing well-being through high-quality, sustainable products. Crafted in Canada to the highest standards, our solutions span multiple industries—including natural health supplements, personal protective equipment, and wellness products—delivering exceptional quality and eco-conscious innovation.

At the heart of JY Care is a mission to help people lead healthier lives while safeguarding the essential resources of our planet. We develop innovative health solutions—from great-tasting gummy vitamins to advanced protective gear—with a dual focus on personal health and environmental responsibility. Our products are manufactured with sustainability in mind, incorporating eco-friendly materials and processes that ensure innovation never comes at the expense of the environment.

With a growing product portfolio and a strong commitment to regulatory excellence, JY Care is proud to deliver safe, effective, and environmentally responsible products that meet the evolving needs of consumers and communities.

THE OPPORTUNITY
The Maintenance Supervisor plays a key leadership role in ensuring the safe, reliable, and efficient operation of all production equipment and facility infrastructure. Reporting to the Operations Manager, this position leads the maintenance team, manages preventive and corrective maintenance activities, and oversees facility systems such as HVAC, electrical, water, compressed air, and other utilities. The Supervisor also coordinates facility repair and renovation projects, ensuring compliance with safety and regulatory standards.

This is a permanent, full-time opportunity to join a growing team and directly support JY Care's commitment to high-quality Canadian manufacturing.

The Maintenance Supervisor is responsible for:

Equipment Maintenance & Troubleshooting

• Supervise and perform corrective and preventive maintenance on production and packaging equipment according to standards and schedules
• Troubleshoot and diagnose mechanical and electrical issues based on test results, error messages, and operator feedback
• Coordinate rapid response to equipment breakdowns, ensuring minimal production disruption
• Collect, document, and analyze maintenance data to identify recurring issues and implement long-term corrective measures

Preventive Maintenance (PM) & Utilities

• Develop, implement, and monitor preventive maintenance programs to minimize downtime and extend equipment life
• Oversee operation and maintenance of production-related utilities, including water, electricity, compressed air, gas, and HVAC systems
• Track and report PM completion rates, system reliability, and improvement initiatives

Facility Maintenance & Project Coordination

• Plan, supervise, and coordinate building maintenance and facility improvement projects, including HVAC systems, lighting, plumbing, and electrical distribution
• Manage and monitor contractors and service providers for facility-related work such as renovations, repairs, or installations
• Ensure all facility systems comply with health, safety, environmental, and building codes
• Develop and maintain preventive maintenance schedules for building assets and critical systems
• Support expansion or layout modification projects, coordinating with production and external contractors
• Maintain records of facility inspections, service contracts, and repair documentation

Spare Parts Inventory & Budgeting

• Manage spare parts and maintenance materials inventory to ensure availability and cost control
• Prepare and manage the annual maintenance and facility budget
• Work with Purchasing to ensure timely procurement and vendor performance

Documentation & Compliance

• Maintain accurate maintenance and facility records, logs, and PM schedules according to ISO 13485, GMP, and company SOPs
• Support internal and external audits related to maintenance, calibration, and facility systems
• Ensure all maintenance activities follow environmental and safety regulations

Technical Support & Cross-Department Collaboration

• Support installation, start-up, and validation of new production and facility equipment
• Collaborate closely with Production, Quality, Warehouse, and EHS teams to align maintenance priorities
• Coordinate maintenance shutdowns, upgrades, and preventive activities to minimize production impact
• Communicate effectively across departments and with external contractors to ensure timely project completion

Leadership, Health, Safety & Continuous Improvement

• Lead, schedule, and assign daily maintenance and facility tasks according to production and operational priorities
• Supervise, coach, and develop maintenance team members to build capability and accountability
• Conduct root cause analysis (RCA) for recurring equipment or facility issues and implement sustainable solutions
• Promote a culture of safety, reliability, and continuous improvement
• Establish maintenance KPIs (downtime reduction, PM completion, response time, energy efficiency) and monitor team performance
• Lead safety inspections and ensure all work complies with occupational health and safety standards

Requirements

• College diploma or university degree in Electro-Mechanical, Automation, Building Systems, or a related field
• 5+ years of maintenance experience in a regulated manufacturing environment (healthcare, food, pharma, or NHP)
• At least 2 years of supervisory or leadership experience managing maintenance or facility teams
• Strong troubleshooting and diagnostic skills for mechanical, electrical, and automation systems
• Proven experience overseeing facility systems (HVAC, electrical, plumbing, utilities) and coordinating renovation or infrastructure projects
• Hands-on knowledge of preventive maintenance planning, CMMS systems, and budget management
• Strong communication, organizational, and cross-functional leadership skills
• Fluent in English; proficiency in Mandarin or Cantonese is considered an asset

CORE COMPETENCIES:

• Leadership & Accountability: Guides, motivates, and develops maintenance and facility teams to achieve operational goals
• Technical & Facility Expertise: Deep understanding of automated production systems and building utilities
• Planning & Prioritization: Balances maintenance, facility, and project tasks based on operational priorities
• Problem-Solving: Uses analytical and structured approaches to resolve complex technical and facility issues
• Health & Safety: Champions a strong safety culture across all maintenance and facility operations
• Collaboration & Communication: Builds trust and alignment with cross-functional teams and external vendors

Benefits
At JY Care, you'll be part of a dynamic and forward-thinking team dedicated to developing innovative, sustainable health and wellness products. We value environmental responsibility, collaboration, and continuous growth—both for our business and our people.

• Leadership Impact: Oversee both production maintenance and facility operations that enable efficient manufacturing
• Growth Opportunity: Be part of a scaling business expanding its production capacity and facility infrastructure
• Cross-Functional Collaboration: Work with Production, Quality, R&D, and Supply Chain teams to drive operational excellence
• Supportive Culture: A team-oriented environment that values initiative, accountability, and continuous improvement

TOTAL REWARDS & POSITION DETAILS:

• Location: Markham, ON - On-Site
• Hours of Work: 40 hours per week (Day and Afternoon shifts as per production schedule):
• Day Shift: 7:00 a.m. - 3:30 p.m
• Afternoon Shift: 3:00 p.m. - 11:00 p.m
• Overtime or on-call duties may be required in special circumstances
• Compensation: $37—40/hour, with flexibility based on experience
• Bonus: Employees may be eligible for an annual bonus, based on performance and achievement of key performance indicators (KPIs)
• Working Conditions:
• Industrial cleanroom manufacturing environment (mask & NHP production)
• Full PPE required (hair cover, mask, gown, gloves, shoe covers, etc.)
• Noise protection provided
• Standing, bending, reaching, carrying, lifting up to 50 lbs required
• Includes both production area and facility environments