Service Coordinator

7 days ago

Calgary, Alberta, Canada The Arcticom Group Full time $60,000 - $70,000 per year

As a Dispatcher / Service Coordinator, you will play a vital role supporting dispatch lead and technicians by ensuring the smooth flow of operations within the service department.

Essential Functions

  • Answer phones and manage e-mail requests.
  • Create and schedule service requests and planned maintenances.
  • Dispatch technicians and manage their schedules.
  • Verify work order completion and review with technicians as needed.
  • Review & address aging calls.
  • Regularly go through websites to make sure calls are not sitting in the Pending /Acceptance Queue.
  • Follow up on all scheduled activity for changes in technician routes and update accordingly.
  • Maintain customer communication and updates through their website and/ through email.

Job Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Highly organized, with an ability to manage multiple tasks, set priorities, and meet deadlines.
  • Strong problem-solving skills with excellent attention to detail.
  • Proficiency in office software and tools.
  • Self-motivated and works well with others.
  • Ability to handle high-pressure situations and prioritize tasks effectively.
  • Effective communication skills working with customers and colleagues at all levels of the business.
  • Capable of working with cross functional teams to meet deadlines and goals.
  • Flexibility and desire to take on additional responsibilities.
  • Willing to learn and grow with the company.
  • High school diploma or general education degree.
  • HVAC/R industry knowledge or experience required.

Starting pay range is $60, $65,000.00 per year depending on experience level

  • Recruiting Unit Coordinator

    7 days ago

    Calgary, Alberta, Canada Calgary Police Service Full time $69,835 - $88,123 per year

    If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer...

  • Service Coordinator

    7 days ago

    Calgary, Alberta, Canada Prospect Human Services Full time $45,000 - $60,000 per year

    PositionService CoordinatorLocationCalgary, ABTypeFull TimeSalaryStarting at $54,000Break Barriers. Employ Change.At Prospect, we value the diversity of people. Diversity at Prospect means a workplace where individual differences are recognized and appreciated, respected and responded to in ways that fully develop and utilize each person's talents and...

  • Experienced Service Coordinator

    2 weeks ago

    Calgary, Alberta, Canada STILE INTERIORS Full time $45,000 - $55,000 per year

    Are you a highly organized, service-focused mindset professional with a solid background in service and warranty coordination within the residential construction industry? If so, we'd love to hear from youAbout usStile Interiors is a growing finishing supply and installation company with over 15 years of industry experience. We are innovative,...

  • Service Coordinator

    2 weeks ago

    Calgary, Alberta, Canada NationaLease Full time $45,000 - $65,000 per year

    In 1944, a group of regional truck lease company owners met in Chicago to discuss how they could work together to provide maintenance for one another as their trucks began to travel across the country. From that meeting, NationaLease was born. Today, maintenance and the technicians who provide it still form the backbone of the NationaLease system. We are...

  • Service Coordinator Supervisor

    7 days ago

    Calgary, Alberta, Canada Convergint Technologies Ltd Full time $60,000 - $90,000 per year

    Convergint is currently recruiting for a Service Coordination Supervisor to join our team in Calgary, AB. As the Service Coordination Supervisor, you will be responsible for leading colleagues in the Operations Service Department (in Western Canada). This role ensures processes are consistently executed in a professional, efficient, effective, and timely...

  • Service Coordinator

    7 days ago

    Calgary, Alberta, Canada CTR REFRIGERATION Full time $60,000 - $65,000 per year

    As a Dispatcher / Service Coordinator, you will play a vital role supporting dispatch lead and technicians by ensuring the smooth flow of operations within the service department.Essential Functions:Answer phones and manage e-mail requests.Create and schedule service requests and planned maintenances.Dispatch technicians and manage their schedules.Verify...

  • Conference Services Coordinator

    2 weeks ago

    Calgary, Alberta, Canada McCarthy Tétrault Full time $45,000 - $65,000 per year

    Job DescriptionMcCarthy Tétrault is a Canadian law firm that offers a full suite of legal and business solutions to clients in Canada and around the world. At McCarthy Tétrault, we offer challenging and rewarding career opportunities in our offices in Toronto, Montreal, Quebec City, Calgary and Vancouver. We are delighted to have earned the distinction of...

  • Conference Services Coordinator

    2 weeks ago

    Calgary, Alberta, Canada McCarthy Tétrault LLP Full time $40,000 - $60,000 per year

    Job DescriptionMcCarthy Tétrault is a Canadian law firm that offers a full suite of legal and business solutions to clients in Canada and around the world. At McCarthy Tétrault, we offer challenging and rewarding career opportunities in our offices in Toronto, Montreal, Quebec City, Calgary and Vancouver. We are delighted to have earned the distinction of...

  • Service Coordinator

    5 days ago

    Calgary, Alberta, Canada Flynn Group of Companies Full time $60,000 - $80,000 per year

    Flynn Canada Ltd is searching for a Service Coordinator to support our Calgary office This role will report directly into the Service Manager. A Day in the Life: Support the Superintendent:  - Review contracts for site requirements and accuracy - Organize and schedule jobs  - Ordering materials and supplies as per job requirements, as well as ensuring...

  • Talent Acquisition Coordinator

    2 weeks ago

    Calgary, Alberta, Canada Startec Compression & Process and Startec Service Full time $80,000 - $120,000 per year

    ABOUT US:Founded in 1976, Startec's unwavering commitment to solving client problems has driven our growth to become a leader in the engineering, design, manufacture and service of compression and processing and refrigeration systems across North America. Like an Everyday Maverick, our companies are driven to find a better way.BEHAVORIAL ASSESSMENT:All...