Web System Analyst

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.
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Job Summary

A Brief Overview

The Housing and Ancillary Services team manages 4,940 student beds in 18 residence buildings, as well as off-campus rental apartment and housing properties, three dining halls, numerous retail foodservice locations on campus, the Donald Gordon Hotel and Conference Centre, Event Services and the Enrichment Studies Unit. Residence buildings also provide temporary accommodations for the summer conference, events and tourism markets. Revenue and services from these units support vital student life programs and contribute to the University's learning environment.

The Web System Analyst is responsible for the design, development and maintenance of the unit's Web presence and related Internet Services for all areas that fall within Housing and Ancillary Services. The incumbent assists in setting standards, planning and evaluating the department's Web presence by providing input to and ensuring the delivery of planned services. They will be responsible for design and implementation of Internet based analytic tools including but not limited to Google Analytics, Google Tag Manager, Site Improve.
This position provides advice and expertise related to a variety of website design needs. This position designs web-based processes and solutions to support a variety of administrative tasks. This position also maintains operational systems with appropriate back-up, maintenance, and upgrades.

**Job Description**:
What you will do
Provides advice and expertise related to a variety of website design needs.

Designs web-based processes and solutions to support a variety of administrative tasks.

Maintains operational systems with appropriate back-up, maintenance, and upgrades.

Troubleshoots web-based product issues.

Develops and implements usage analytics to support web development.

Creates and implements new webpages.

Develops training materials and detailed documentation for end users.

Other duties as required in support of the department and/or unit. Required Education
Three-year Community College Diploma or Three-Year Bachelor Degree, or equivalent. In addition, requires trade certification, qualification, or on-going learning to remain ahead of changes in technology or emerging fields. Required Experience
More than 3 years and up to and including 5 years of experience.
Experience in web design and website content development and management tools considered an asset (e.g., DreamWeaver, FrontPage, etc.). and

Experience with assessing emerging trends, technologies, electronic platforms and potential digital business opportunities considered an asset (e.g., social media, etc.). Required Licenses and Certifications
Satisfactory Criminal Records Check required.

Vulnerable Sector Screening required.
Consideration may be given to an equivalent combination of education and experience.

Job Knowledge and Requirements
Practical and applied knowledge of specialized methods and processes that are typically acquired through a combination of technical or academic qualification and/or work experience.

Provide consultation and advice on non-straightforward and/or complex issues.

Interaction with others typically requires interpersonal skills and the ability to understand and influence.

Adapt messages to meet the needs of the intended audience.

Build relationships, trust and credibility.

Manage own work and may train and review the work of casual employees, work study students and/or volunteers, to see commitments through to completion.

Contribute to setting work priorities and direction, supporting the team in achieving goals and objectives.

Participate in project team meetings and develop individual project plans.

Lead procedural or technological change within a unit.

Identify new problems and seek information and input to fully understand the cause of problems.

Identify opportunities to improve the effectiveness and efficiency of work processes.

Draw logical conclusions and provides opinions and recommendations.

Research equity, diversity, accessibility and inclusion resources and best practices relevant to the job and unit operations in order to inform evidence-based planning.

Commitment to principles of equity, diversity, accessibility, inclusion, Indigenization and human rights for equity deserving groups.
Employment Equity and Accessibility Statement