Front Desk Supervisor

**INTRODUCTION** Grand Tappattoo Resort is hiring to fill the position of Front Desk Agent. Our property, a rustic Resort-Hotel, is the perfect complement to year-round relaxation, fun and athletic appetites. The 53 room lakefront year round resort is situated on beautiful Otter Lake, just south of Parry Sound and twenty minutes from the historical village...

**Job Title**: Front Desk Agent/Night Auditor **Job Summary**:Represents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experiences superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a...

Handling wake-up calls and a myriad of other guest requests. Working with Housekeeping staff to make sure the rooms are well cleaned & ready for guests to check-in on time. Following the procedures and be able to work quickly & in a busy environement. Working with the Hotel Manager or owners to understand other roles and accomplishing your tasks in a timely...

Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 1 year to less than 2 years - **Tasks**: - Co-ordinate activities with other work units or departments - Establish work schedules and procedures - Prepare and submit reports - Resolve work problems, provide technical advice...

Responsible for all Accounts Receivable and assist Accounts Payable as required - Maintain filing systems, ensuring master records are maintained and organized. - Producing monthly financial reports and associated action plans. - Investigating and resolving any irregularities or enquiries - Reception duties including front desk, phone reception and sales...

Looking for a person with some experience. Job requires you to greet guests upon their arrival to the hotel and check them into the hotel’s reservation system. Duties include providing excellent customer service, relaying any information about hotel amenities, and helping hotel guests find their rooms. Taking, cancelling, and changing room reservation...

Handling wake-up calls and a myriad of other guest requests. Working with Housekeeping staff to make sure the rooms are well cleaned & ready for guests to check-in on time. Following the procedures and be able to work quickly & in a busy environement. Working with the Hotel Manager or owners to understand other roles and accomplishing your tasks in a timely...

Education: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year - **Work setting**: - Hotel, motel, resort - ** Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general...

The person will be responsible for developing and executing sales and marketing strategies to drive occupancy, increase revenue, and enhance the brand presence of the resort. This role involves overseeing all aspects of sales, events, marketing, and promotional activities, and a few shifts at the Front Desk, while collaborating with various departments to...

Job description **GUEST SERVICE ASSOCIATE DUTIES AND RESPONSIBILITIES**: - Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in preregistration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. - Understands...