Front Desk Supervisor
4 days ago
Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience: 1 year to less than 2 years
- **Tasks**:
- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Assist clients/guests with special needs
- Hire and train staff in job duties, safety procedures and company policies
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies
- Address customers' complaints or concerns
- Supervise staff
- **Support for persons with disabilities**:
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- **Support for newcomers and refugees**:
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
- **Support for youths**:
- Provides awareness training to employees to create a welcoming work environment for youth
- **Support for Veterans**:
- Provides awareness training to employees to create a welcoming work environment for Veterans
- **Support for Indigenous people**:
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- **Support for mature workers**:
- Provides staff with awareness training to create a welcoming work environment for mature workers
- **Supports for visible minorities**:
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
- Work Term: Permanent
- Work Language: English
- Hours: 32 hours per week
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