Hiring Coordinator/human Resources Coordinator

Help bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada's largest research and technology organization.

The Hiring Coordinator’s (HC) primary responsibility is to provide operational support within the Hiring Services Team with a focus on the hiring function for the organization. The HC is in charge of processing operational activities of the full recruitment cycle for competitive hiring actions for approximately 20-40 concurrent hiring action files of varying levels of complexity.

The Human Resources Coordinator’s (HRC) primary responsibility is to provide operational support within the Client Services Team for a wide range of HR areas. The HRC is in charge of processing operational activities of the full employment life cycle including referencing and actioning ~50 types of various internal processes.

Both roles perform the work in support of an assigned client group. The work entails:

- Preparation and dissemination of documentation;
- Producing and generating reports;
- Resolution of a wide range of problems;
- Responding to various queries with a view to creating and maintaining a positive impression of the organization.

The HC and HRC keep abreast of all new relevant programs, policies and initiatives and assist with the communication process to clients regarding local procedural and process changes as appropriate.

The HC and HRC use a human resources information system (SAP) and SuccessFactors on a daily basis to populate, maintain, track and report data.

These positions will appeal to individuals who thrive in a fast-paced environment, are well organized and detail-oriented, and who enjoy working collaboratively as part of team to deliver excellent client service to a wide range of clients from across Canada and the general public.

**Screening Criteria**:
**Education**:
Successful completion of secondary school according to provincial standards.

For information on certificates and diplomas issued abroad, please see Degree equivalency

**Experience**:
Recent and significant* experience in an office environment providing front-line client service and operational support including the following:

- Preparing, proofreading and formatting a range of documents and correspondence.
- Coordinating meetings with multiple internal and external clients.
- Responding to client enquiries.
- Experience at an intermediate level with Microsoft Office Suite, particularly Excel, Outlook and Word.
- Managing numerous concurrent tasks or processes and their status updates.

Preference may be given to applicants with experience in any of the following areas:

- Providing client service and operational support in an HR environment.
- Using a human resources information management system (such as SAP or PeopleSoft) including data entry, maintenance, tracking and generating reports.
- Experience with SuccessFactors would be an asset.
- Significant and recent means a minimum of two (2) years' experience gained within the last five (5) years.

**Condition of Employment**:
Reliability Status

**Language Requirements**:
Bilingual Imperative CBC/CBC

Information on language requirements and self-assessment tests

**Assessment Criteria**:
**Technical Competencies**:

- Ability to communicate effectively in order to provide information, explain processes and respond to queries.
- Ability to organize and perform a variety and high-volume of concurrent tasks and activities under changing and/or short timelines.
- Ability to use computer software including Microsoft (MS) Suite products to prepare a wide variety of documents and to track processes.
- Ability to adapt, be flexible and work effectively in a continuously changing, fast-paced work environment.
- Ability to perform tasks with accuracy and attention to detail.

**Behavioural Competencies**:

- Management services - Client focus (Level 1)
- Management services - Communication (Level 2)
- Management services - Conceptual and analytical ability (Level 1)
- Management services - Initiative (Level 2)
- Management services - Results orientation (Level 2)
- Management services - Teamwork (Level 1)

**Competency Profile(s)**:
**Relocation**:
Relocation assistance will be determined in accordance with the NRC's directives.

**Compensation**:
**Salary under review.**
From $51,653 to $65,684 per annum.

In addition, the incumbent will receive the Bilingualism Bonus of $800 per year.

NRC employees enjoy a wide-range of competitive benefits including comprehensive health and dental plans, pension and insurance plans, vacation and other leave entitlements.

**The NRC Advantage**:
Great Minds. One Goal. Canada's Success.

The National Research Council of Canada (NRC) is the Government of Canada's largest research organization supporting industrial innovation, the advancement of knowledge and technology development. We collaborate with over 70 colleges, universities and hospitals annually, work with 800 companies on