Human Resources Coordinator

Priority may be given to the following designated employment equity groups: women, Indigenous peoples* (First Nations, Inuit and Métis), persons with disabilities and racialized persons*.
- The _Employment Equity Act_, which is under review, uses the terminology Aboriginal peoples and visible minorities.

**City**: Ottawa and various locations

**Organizational Unit**: Human Resources Branch

**Classification**: AD-4

**Tenure**: Term

**Duration**:Two (2) years

**Language Requirements**: Bilingual Imperative CBC/CBC

**Work Arrangements**: Due to the nature of the work and operational requirements, this position is eligible for a hybrid work arrangement (combination of working onsite and telework). Employees in this position who telework will be required to travel to the identified work site at least three times per week at their own expense.

**Discover the possible**:
Anything is possible at the National Research Council (NRC). As Canada’s leading research and technology organization, our world-renowned research pushes the boundaries of science and engineering to make the impossible, possible. Every day we explore new ideas through innovative research and help companies discover possibilities that impact Canada’s future and the world.

At the NRC, you’ll also discover new possibilities. Our supportive workplace fosters a culture of creativity, welcoming fresh perspectives and innovation at all levels. We value teamwork. You’ll collaborate across multiple fields and with the brightest minds to find creative solutions. Most importantly, you’ll discover what’s possible within you as you grow, make valuable contributions and progress in your professional journey. From ground-breaking discoveries to a life-changing career, discover your possible at the NRC.

**The Role**:
Are you passionate about Human Resources and eager to contribute to a dynamic team at the National Research Council of Canada (NRC)? We're seeking a dedicated Human Resources Coordinator who embodies our core values of Integrity, Excellence, Respect, and Creativity.

As a Human Resources Coordinator (HRC), you will play a crucial role in providing operational support within our Client Services Team. You will be responsible for handling a diverse range of HR activities throughout the employment life cycle.

**The key activities of the Human Resources Coordinator are**:

- Prepare, disseminate, and maintain highly accurate documentation to support diverse HR activities.
- Generate and produce detailed reports.
- Coordinate and deliver operational support, offering frontline service for various HR processes by referencing multiple sources and standardized procedures.
- Engage with clients and stakeholders to exchange essential information.
- Respond to client queries promptly and effectively.
- Stay informed about HR programs, policies, and initiatives, assisting in communicating procedural changes to clients.
- Daily use of Human Resources Information System (SAP) and SuccessFactors to manage, track, and report data accurately.

This role is ideal for individuals who thrive in fast-paced environments, excel in organization and detail-orientation, and enjoy collaborative teamwork. If you are committed to delivering excellent client service to clients across Canada, we want to hear from you

**Screening Criteria**:
**Education**:
Successful completion of secondary school according to provincial standards.

For information on certificates and diplomas issued abroad, please see Degree equivalency

**Experience**:

- Recent and significant* experience in an office environment, providing front-line client service and operational support such as addressing client enquiries.
- Recent and significant* experience preparing, proofreading and formatting a variety of documents and correspondence.
- Experience at an intermediate level with Microsoft Office Suite, particularly Excel, Outlook and Word.
- Experience managing multiple tasks or processes concurrently and monitoring their progress to completion.
- Experience with SuccessFactors would be considered **an asset**.
- Experience with utilizing a human resources information management system (such as SAP or SuccessFactors) for data entry, maintenance, tracking, and report generation would be considered **an asset**.
- Preference may be given to applicants with experience in providing client service and operational support specifically within an HR environment.
- Significant and recent is defined as a minimum of two (2) years of experience gained within the last five (5) years.

**Condition of Employment**:
Reliability status

**Language Requirements**:
Bilingual Imperative CBC/CBC

Information on language requirements and self-assessment tests

**Assessment Criteria**:
**Technical Competencies**:

- Ability to organize and manage a variety and high-volume tasks and activities under changing or tight deadlines.
- Ability to use computer software, including Microsoft Office Suite and Microsoft 365, to