General Manager, Front of House

We are Parallel 49 Brewing Company, a craft brewery based in the heart of East Vancouver. We were founded in 2012 by passionate craft beer enthusiasts and have quickly become a staple in the Canadian craft beer scene. We are looking for skilled and interesting people with great attitudes to complement our team while we remain a top employer in Vancouver and the craft beer industry.

The General Manager, Front of House, is responsible for revenue and profitability targets for the Parallel 49 Brewing Company Street Kitchen and Tasting Room.-
**Perks**
- Fantastic team of people who are passionate about craft beer and sharing our brews with our community- 100% coverage of Extended Group Benefits-
- Retirement Savings Plan employer matching up to 4%-
- Employee Staff Card loaded bi-weekly with money for you to use in our Street Kitchen on food and beverage and in our retail store- Staff discounts on food while you’re working and on days off
- We love to train our people and promote from within

**Duties and Responsibilities**
- Develop and execute comprehensive revenue generation strategies tailored to the Street Kitchen's unique offerings and target market, encompassing both short-term & long-term goals.- Streamline operational processes and help develop and maintain Standard Operating Procedures to enhance productivity, minimize waste, and optimize resource allocation in alignment with revenue goals.-
- Collaborate with the marketing team to create effective promotions and events that attract new patrons, retain existing customers, and stimulate repeat business.-
- Work closely with Leadership Team to create revenue forecasts, manage budgets, and analyze financial reports to ensure revenue targets are met or exceeded.-
- Manage a team of front-of-house staff, including scheduling, training, general supervision, performance management and career development.-
- Provide excellent customer service to guests and exceptional leadership to employees.-
- Enforce and monitor all health, safety, and sanitation standards in the Street Kitchen.-
- Responsible for completing bi-weekly payroll, including payout of cash tips and submission of credit and debit tips to Accounting.-
- Managing and updating tap menus, including adding fresh releases in preparation for release dates.-
- Assist with all Server, Supervisor and Assistant General Manager duties as needed.- Contribute to a positive work environment, fostering teamwork and collaboration among staff and strive to build strong team morale.

**Qualifications**
- A minimum of 5 years of experience in the food and beverage industry is required.- A minimum of 5 years of supervisory experience is required for external applicants.-
- Must be of legal drinking age and have a valid serving it right certificate-
- Strong leadership and management skills, with experience managing teams of 20+ staff-
- Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and vendors-
- Strong problem-solving and analytical skills, with experience developing and implementing practical solutions to complex issues-
- Proven track record of achieving financial targets, with experience managing budgets, analyzing financial data, and making data-driven decisions-
- Ability to multitask and work in a fast-paced environment-
- Experience in using restaurant software, included but not limited to Point of Sale and shift scheduling software. Experience onboarding new staff-
- Ability to stand for long periods, move/walk consistently throughout your shift and lift up to 50 pounds-
- Must be legally entitled to work in Canada- Willingness to work flexible hours, including nights, weekends, and holidays

**Educational Requirements**
- Bachelor's degree in hospitality management, business administration, or a related field preferred but not required

**Preferred Skills**
- Knowledge of business operations, including profits and loss methodology- Knowledge and passion of craft beer, brewing processes, and industry trends- Experience creating employee communications and SOPs
- Experience assisting in revenue-generating events and promotions

Parallel 49 Brewing Company is committed to building a workplace that celebrates diversity, fosters inclusivity, and ensures equal opportunities for all team members and applicants. We are an equal-opportunity employer driven by our mission of creating great beer accessible to all.We value and respect differences in race, ethnicity, gender, sexual orientation, age, religion, and other dimensions of diversity. Our strong company culture supports our vision of a diverse, open, safe, and respectful workplace. We celebrate diversity and are committed to creating an inclusive environment for all team members to talk openly, grow our understanding of others’ experiences and continue to learn how to improve our approaches.#P49500