Client Specialist

5 days ago

North York, Canada Phoenix Marketing Alliance Full time

At **Phoenix**, we believe that successful marketing campaigns drive results and provide delightful experiences. We measure our success by our clients' satisfaction and are committed to building lasting partnerships based on trust, open communication, and excellence. Our direct approach is centered on understanding our clients' unique needs, which allows us to tailor marketing strategies that meet their goals. Our team comprises dedicated marketing professionals committed to delivering services that drive growth and make a significant impact on our clients' businesses.

We take pride in our ability to deliver measurable, meaningful results while ensuring that every step of the journey is a positive and collaborative one. At **Phoenix**, we are dedicated to providing exceptional services that exceed our clients' expectations, and we look forward to forging long-lasting partnerships with them.

**Client Specialist Responsibilities**:

- Tailor, implement, and adjust sales strategies and tactics to meet evolving business goals
- Develop a rapport with the clientele, understand their needs and preferences, and tailor solutions to meet their requirements
- Maintain a neat and clean appearance to represent a positive image of the organization and Phoenix's brand at all times
- Nurture qualified leads to move them through the sales funnel
- Deliver compelling sales presentations to potential clients, negotiate terms and agreements with customers to secure sales, and achieve sales targets
- Address objections, concerns, and questions from prospects in an effective manner, and act on customer feedback to enhance the quality of the sales process
- Collaborate with cross-functional teams to align efforts and achieve company objectives
- Maintain accurate and up-to-date records of customer interactions, sales activities, and contracts

**Requirements**:

- Must be available to work full-time Monday-Friday
- Must be eligible to work 40 hours per week
- Must be willing to work in-person and commute to our North York office daily
- Must have a Personal car and a valid driver's license
- 1-3 years of experience in sales is required
- Must be comfortable to work independently and make minor decisions without supervision
- Knowledge of customer service practices and a desire for professional development
- Ability to perform well in a fast-paced working environment is a must
- Excellent customer service skills are essential

**We offer**:

- A guaranteed hourly pay and/or uncapped commissions
- Our associates can attend learning seminars across Canada and the US
- Weekly team-building activities and company events
- Free parking at our North York office
- Customized benefits package upon completing one year in the company

**Job Types**: Permanent, Full-time

**Salary**: $35,000.00-$65,000.00 per year

Schedule:

- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- North York, ON M3B 1Z4: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you eligible and available to work full time, 40-45 hours per week?
- Do you have access to a personal vehicle to commute to work daily?

**Experience**:

- Sales: 1 year (required)
- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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