Project Coordinator

14 hours ago

London, Canada Info-Tech Research Group Inc. - Canada Full time

The Project Coordinator, HR Diagnostics is responsible for the launch and delivery of a full range of surveys that drive measurable value for McLean & Company client organizations. The Project Coordinator will manage the diagnostic survey process from the initial scoping call to report delivery and will have the opportunity to foster personal relationships with a wide variety of HR leaders.

**Key responsibilities**

As a Project Coordinator, you will:

- Responsible for the successful launch and delivery of a full range of HR surveys, including McLean & Company’s Employee Engagement, New Hire, Exit, Stakeholder Management and Management & Governance.
- Lead client scoping calls to gain an understanding of client goals and requirements and build a project plan.
- Build and test surveys.
- Launch surveys and respond to participant questions and/or issues.
- Understand and work with proprietary survey software to determine how to deliver on the diagnostic needs of clients.
- Maintain quality assurance/control processes.
- Address client questions and manage client expectations while maintaining a high standard of customer service.
- Identify opportunities for process improvement.

**Key Selection Criteria**

**Required**:

- 1-3 years of experience
- Undergraduate degree
- High proficiency with the Microsoft Suite, specifically Excel, Word, and PowerPoint

**Desirable**:

- Experience with employee engagement surveys and/or research
- Experience with survey software
- Experience with quality assurance practices
- Experience with Jira and/or Salesforce
- Experience with agile project management practices
- Experience or Exposure to HR

**_ McLean & Company, a division of Info-Tech Research Group of companies_**_ _is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process._

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