Quotes Administrator

1 week ago


North Saanich, Canada Deep Cove Customs Full time

**The Role of a Quotes Administrator**

The Quotes Administrator is a crucial part of our organization, primarily responsible for creating and delivering accurate and timely quotes to our valued customers. These quotes reflect our commitment to flexibility and customer satisfaction. This role also involves managing bids and essential documentation.

**Key Responsibilities of a Quotes Administrator**:
1. **Crafting and Delivering Quotes**:

- Skillfully create accurate and prompt quotes that cater to the unique needs of our customers, ensuring clarity and transparency.

2. **Exceptional Customer Service**:

- Serve as a dedicated point of contact for customers, addressing their inquiries with care and efficiency, ensuring that their needs are not only met but exceeded.
- Work in collaboration with the office manager to enhance overall customer service strategies and improve the customer experience.

3. **Driving Process Improvement**:

- Proactively identify and implement enhancements to our quoting processes, increasing both efficiency and accuracy to better serve our customers.

4. **Seamless Collaboration**:

- Collaborate closely with various departments, including sales, operations, and design teams, to foster teamwork and innovation.

5. **Insightful Data Analysis**:

- Utilize spreadsheets and analytical tools to analyze data, track trends, and identify opportunities for improvement, ensuring our quoting processes remain exceptional.

In this dynamic role, the Quotes Administrator contributes significantly to the organization’s success while helping to build lasting customer relationships.

**Job Types**: Full-time, Permanent

Pay: $22.50-$26.00 per hour

Expected hours: 38.5 per week

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- North Saanich, BC V8L 5V5: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Administrative: 1 year (required)
- Construction estimating: 2 years (required)

Work Location: In person



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